ann M.
my technician was very honest and very…
my technician was very honest and very helpful and very informative
24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-805-5962 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
Askanexpertonline.com (askanexpertonline.com) has 7,256 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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ann M.
my technician was very honest and very helpful and very informative
Laura W.
The problem was detected and explain the correction necessary.
Bon
Knowledge of rep
JohnnyT
I called customer service and cancelled my membership; representative was very helpful and doing this was very easy.
Judy
I feel I received excellent medical advice and would highly recommend their services
Shirley
I had not received an order confirmation nor shipping info from Etsy. Your great folks were able to get those two items corrected. I’m still waiting for arrival of the table base from Etsy. Stated arrival window is 8/15-8/19. Will let you know when it arrives!
Carl D.
Very professional and curtious
BB
I was unwittingly transferred from Whirlpool to JustAnswer. Paid $5. The techie was informative but not possible to solve my problem. I did NOT INTEND TO SIGN UP FOR $48/month automatic payments. I think I was able to cancel ongoing with JustAnswer but it's VERY TIME CONSUMING to confirm how much I was actually charged.
Response from Askanexpertonline.comAug 16, 2025
Hello, Thank you for reaching out to us at JustAnswer, and we sincerely apologize for any confusion you may have experienced. It appears that you clicked on an advertisement for JustAnswer, which directed you to our platform. JustAnswer is a third-party question and answer site that connects users with verified Experts across various categories, including Legal, Medical, Pets, Computers, Appliances, Automotive, and more. As a courtesy, we have processed a cancellation of your charges. I assure you that moving forward, you will not see any recurring membership charges. We appreciate your understanding, and if you have any further questions or if there's anything else we can assist you with, please do not hesitate to let us know. Best regards, Angela, JA Customer Care [email protected] 800-805-5962