askanexpertonline.com C.
Expert advice
Expert advice, with patience
24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-805-5962 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
Askanexpertonline.com (askanexpertonline.com) has 7,256 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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askanexpertonline.com C.
Expert advice, with patience
Bob
Technician discussed the problem with me and explained clearly what to do
askanexpertonline.com S.
Fast, efficient, perfect.
Rick P.
Your expert was unable to reach me directly but my contact info was correct and my phone never rang Tried several times.
Response from Askanexpertonline.comAug 18, 2025
Hello Rick, Thank you for contacting JustAnswer. We appreciate that you gave JustAnswer a try, and we’re sorry that it didn’t work out. As requested, your payment has been refunded. The funds are made available to your bank the following business day and will appear on your next billing statement. If you have additional questions or concerns, please reply to this email and I will promptly assist you. Best regards, Angela, JA Customer Care [email protected] 800-805-5962
emily M.
i spoke to con edison who told me to pay a $5 charge so i entered my card number and was whisked to this website i had no question for them i was charged $45 the representative said it did not matter how i got there she would cancel my subscription but she would not refund the $45
Response from Askanexpertonline.comAug 17, 2025
Hello Emily, Thank you for contacting JustAnswer. We're sorry for any inconvenience. It looks like you accepted an offer to try our membership program when you posted your question on the site. The membership bills automatically to avoid disruptions in service. I have opted you out of the membership. As a courtesy, we have processed a cancelation of your charges. The funds are made available to your bank the following business day and will appear on your next billing statement. I assure you that moving forward you will not see any recurring membership charges. If I can be of further assistance, please let me know. Best regards, Angela, JA Customer Care [email protected] 800-805-5962
Gary
Gave clear instructions
Charlie M.
Courteous gentleman
Lindy S.
Your staff is amazing! Quick response and very courteous! Eventhough my issue was resolved because of a mistake I am glad the service was there.