customer
JustAnswer quickly resolved print problem
JustAnswer quickly grasped my printer set-up problem , had a tech analyze it right away, & he contacted me shortly with a super-fast solution. My printer now works great!
24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-805-5962 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
Askanexpertonline.com (askanexpertonline.com) has 7,256 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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customer
JustAnswer quickly grasped my printer set-up problem , had a tech analyze it right away, & he contacted me shortly with a super-fast solution. My printer now works great!
Carol B.
I had an issue with another provider and got excellent advice how to handle the situation. I'm very glad I made this contact as it was worth the small fee.
Janet N.
Gave me information that I needed
Lisa
The technician understood what the problem was and held my hand through that. Very patient. While I was ready to give up, he encouraged me to keep going. Haha. We got my problem fixed and I’m a happy camper. A real professional. Thanks so much.
JustAnswer C.
Sawmiya K dealt with an excellent attitude. Very kind and definitely helpful. I truly appreciated her.
Cynthia S.
The people who answered the call were very pleasant and took information and then said just wait a bit and a technician would talk to me. I waited and no one came on. I phoned again and had a very helpful person, l told her what happened and she said don’t worry, l will connect you to a technician. I went to the page and noticed he left instructions, which l had already tried. No help from him! Phoned two more times got the polite and wanted to help, however, no technician talked to me, there was just the same answer there, from the first call.?Very professional and pleasant to talk to, they listened to what l said and couldn’t believed no technician had talked to me!!
Response from Askanexpertonline.comAug 30, 2025
Hello Cynthia, Thank you for reaching out. We appreciate that you gave us a try, and we're sorry that it didn't work out. Upon reviewing your account, I see that your payment has been canceled. Your payment is showing as 'reversed' on our end. This means that we were able to cancel the transaction before the funds left your account. When this happens, the charge will just disappear from your account because it was never finalized. Please let me know if there is anything else I can assist you with, and I would be happy to help. Regards, Bella JustAnswer Customer Care [email protected] or 1-800-805-5962
Jorge L.
Precise and thorough report
charlotte A.
Josh clear, efficient, courteous