Teresa J.
He was very willing to help.
He replied quickly, was polite, and gave good advice. He is still willing to help if we need it.
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Askanexpertonline.com (askanexpertonline.com) has 7,256 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Teresa J.
He replied quickly, was polite, and gave good advice. He is still willing to help if we need it.
S. T.
Dan focused on (after weeding through) my concerns and was able to give me constructive advice with the contact referrals I needed.
askanexpertonline.com C.
He was extremely helpful and fast. He told exactly where I could find the filter Change.place on the fridge. He gave me the number of the filter for ordering purposes. He reminded me that Amana is under the Whirlpool family so to be sure to order from whirlpool when ordering online.
askanexpertonline.com C.
Clear and consistent
Sherry M.
The online technical support was helpful. Not sure if it will work. I will find out tonight if the sleep data on my fitbit will not be accurate.
Hylene
I waited for hours to get a phone call considering I got messages telling me that he would be calling shortly and to be near my phone. I don't need you now I expect that you will reimburse me my $53 that you have charged my account for services I did not receive.
Response from Askanexpertonline.comSep 15, 2025
Hello Hylene, We're committed to sorting this out for you. We've cancelled your payment. Your payment is showing as "reversed" on our end. This means we were able to cancel the transaction before the funds left your account. When this happens, the charge will just disappear from the account because it was never finalized. Please let us know if we can assist you further. Regards, Vanessa JustAnswer Customer Care [email protected] or 1-800-805-5962
Anne M.
Josh was very patient and helpful!
askanexpertonline.com C.
This is a jerk around site I'm getting no answers and just getting jerked around
Response from Askanexpertonline.comSep 15, 2025
Hello, We apologize for the experience you had with the service. If a customer is unhappy with the answer or wants a different Expert to answer the question, they can opt the Expert out so that they can work with a different Expert. You can also ask the Expert to opt out so that you can work with someone else. Please reach out to us if there's anything else you'd like assistance with, specifically with your account so we can further assist you. Regards, Vanessa JustAnswer Customer Care [email protected] or 1-800-805-5962