askanexpertonline.com C.
I did not wish to pay $69.00 for help…
I did not wish to pay $69.00 for help when it is normally free from Dyson Canada
Response from Askanexpertonline.comSep 15, 2025
Hello, Thank you for reaching out to us at JustAnswer. We apologize for any confusion. Upon reviewing your account, I see that you accepted our monthly membership offer when you posted a question on the site. Please be assured that we only enroll customers in the membership if they choose to accept our offer. For your reference, here’s an example of the membership offer displayed during the posting process: https://ww2-secure.justanswer.com/static/Touchpoint/ImagesforCS/COM%20CC%20PRICE%20SAMPLE.png *Disclaimer: The attached screenshot is an example only of what your payment page outlined when completing your payment transaction and is not a representation of your personal transaction. We've cancelled your payment. Your payment is showing as "reversed" on our end. This means we were able to cancel the transaction before the funds left your account. When this happens, the charge will just disappear from the account because it was never finalized. Please let us know if we can assist you further. Regards, Vanessa JustAnswer Customer Care [email protected] or 1-800-805-5962