Askanexpertonline.comReviews of askanexpertonline.com

Response from Askanexpertonline.comSep 22, 2025

Hello John, Thank you for reaching out to us. We appreciate that you gave us a try, and we're sorry that it didn't work out. Upon reviewing your account, I see that your payment was canceled on 9/16/2025. Credit and debit card transactions typically take one business day to be completed. Since we initiated the cancellation of your deposit so quickly, only an authorization of funds was processed. An authorization is a hold that your card issuer places on your funds and is not an actual charge. You will not receive a credit back to your account since a charge was not processed, but the authorization shown on your card statement should drop off, usually within 3-5 business days, and it'll be as if the transaction never occurred. Please let me know if there is anything else I can assist you with, and I would be happy to help. Regards, Bella JustAnswer Customer Care [email protected] or 1-800-805-5962

Response from Askanexpertonline.comSep 22, 2025

Hello Dianna, Thank you for reaching out. I'm sorry to hear that you didn’t receive an answer that satisfied your question. One of the great benefits of your JustAnswer membership is the ability to seek a second opinion from another Expert who may provide additional insights that better address your question. We want to ensure you get the best possible help. I see that your membership is set to renew on 15-Oct-25. We truly value having you with us and hope you continue to have positive experiences with our Experts. If you’d like to review or adjust your membership settings, you can do so here: https://www.justanswer.com/accounthelp. And of course, if you need any assistance, please don’t hesitate to reach out. We are happy to help. If I can be of further assistance, please let me know. Regards, Bella JustAnswer Customer Care [email protected] or 1-800-805-5962