Robbin S.
Invalid Answer & System Never Responded Except for "Oops Something Went Wrong"
The answer provided included outdated links and did not apply to my specific need. The answer asked if I needed help and to reply and let the "agent' know how it went. The system responded with "Ooops Something went wrong!" I bounced back to Support who reassigned a different "agent" and the same thing happened. Invalid response to my question and the system asked for feedback I responded but got the same "Something went wrong". I was charge $48.00. I will dispute this charge. BAD BAD customer experience!
Response from Askanexpertonline.comSep 22, 2025
Hello Robbin, Thank you for reaching out to us. We appreciate that you gave JustAnswer a try, and we’re sorry that it didn’t work out. As requested, your payment has been refunded. The funds are made available to your bank in 3-5 business days and will appear on your next billing statement. If I can be of further assistance, please let me know. Regards, Bella JustAnswer Customer Care [email protected] or 1-800-805-5962



