Bonnie
Joseph was terrific and patient
Joseph was terrific and patient
24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-805-5962 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
Askanexpertonline.com (askanexpertonline.com) has 7,256 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing7,256 approved reviews, newest moderated first
Bonnie
Joseph was terrific and patient
askanexpertonline.com C.
Richard was patient. He listened. He gave clear instructions that were easy to follow. I would recommend him to anyone.
Julanne C.
Very pleased with service. Accidentally clicked into Just Answer” thru a pop up. But will probably use their service again. Prep questions from a Bot, but I actually got to speak with a Real Live Human Being!! What a treat! Person I spoke with was very knowledgeable and answered all my questions.
Sandi H.
I stayed on line with Chat, told me it would be 4 minutes, chat continued to apologize for the lack no wait. After 30 minutes chat disconnected…… It was 9PM my time. 3-4 hours later I get a text message stating he would be calling me. Of course I was sleeping . He then sent a text stating how to fix the problem.
Response from Askanexpertonline.comDec 5, 2025
Hello Sandi, Thank you for reaching out. We apologize if there was a delay with the Expert's response or phone call assistance, but I’ll make sure that you’ll get the support you need. I will reach out now to the Expert you’re currently working with and arrange a phone call assistance for you. We'll promptly notify you via email when the Expert responds. If there is anything further I can do to help you, please let me know.
Jan R.
Rapid response, ability to recognize my problem, offered several suggestions to protect my account information and gave me confidence that the correct strategy was used to block the hackers.
Lynda G.
PhilipD understood my issue and responded appropriately.
Caroline
Very nice fellow on the phone. In the end, it is clear that the situation would require technical help, but he gave me the phone number for the people who could help.
Sheilah L.
Technician was fast professional and knew what the problem was immediately