Sandi
Great online service
Made sure he understood the problem. Told me what it probably meant. Offered a suggestion to fix it that worked. Told me what to do if it happens again. Couldn't ask for more.
24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-805-5962 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
Askanexpertonline.com (askanexpertonline.com) has 7,256 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Sandi
Made sure he understood the problem. Told me what it probably meant. Offered a suggestion to fix it that worked. Told me what to do if it happens again. Couldn't ask for more.
customer
He helped me to get the help I needed. Thank you!
Krishna B.
Robin provided succinct answers with written text, though I personally prefer talking to a resource person by phone.
askanexpertonline.com C.
Dino was very knowledgeable and fixed my dishwasher within 30 seconds I was very very very impressed
Lynn
The technician listened to me explain the problem and then provided me step by step instructions to fix the issue. I highly recommend using their service!
Catherine Anne W.
Excellent directions as to creating effective communication between myself in Canada and an American co. Re: returning a defective, expensive product!
suzie
Unfortunatley I had to wait an hour for help. But once I had help they got my issue taken care of right away.
Response from Askanexpertonline.comDec 5, 2025
Hello Suzie, Thank you for your patience, and I’m really sorry you had to wait so long for assistance. I’m glad to hear that once connected, our team was able to resolve the issue. We appreciate you giving us the chance to make things right. If there’s anything else you need, I’m here to help. Best, Julie, JustAnswer Customer Care [email protected] or 800-805-5962
Suzanne
He walked me through each step and would help me if I didn't understand a step.