Dr R.
Professional
Professional and with integrity. Dr Razza quickly understood my dilemma and responded very appropriately
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Askadoctor (askadoctor.help) has 5,295 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Dr R.
Professional and with integrity. Dr Razza quickly understood my dilemma and responded very appropriately
Pamela R.
The fact that the service is available is fantastic. I am aware that a proper assessment is not possible over the phone but having a doctor and nurse listen and make suggestions is much appreciated.
askadoctor.help C.
Clear instruction and understandable.
askadoctor.help C.
I immediately called his doctor and have now arranged his testing and labs for next week! We are now waiting for the surgeon to set the date for surgery!
askadoctor.help C.
He was patient, he listens and answer every question.
DON askadoctor.help C.
First doc was ok (3)but didn't give me any real solution...second Doc was very helpful.(5)..gave me possible ways to help with correcting issue being addressed.....
askadoctor.help C.
The expert (an internist) was extremely helpful and empathetic with my issue/questions. I would have given the overall experience 5 stars, but fell victim to the fact that the service actually charges your card $46 (in addition to the $1 "free" access) as a recurring monthly membership fee. Fingers crossed they refund my money, because that charge was NOT made clear when I gave them my credit card and I would not have engaged the service if I'd known.
Response from AskadoctorDec 17, 2023
Hello, Thank you for using JustAnswer! We're always glad to hear when our customers have a great experience with an Expert. We sincerely apologize for any inconvenience caused. It appears that you agreed to our monthly membership program when you posted your question on our platform. The membership is set up to automatically bill to ensure uninterrupted service. During the sign-up process, you would have encountered a message similar to this: https://www.screencast.com/t/57zCVADE I will have my team address your concerns through the site. Please let us know what we can do to earn a higher rating from you. Best, Julie, JustAnswer Customer Care [email protected] or 800-805-5962 ext.35
Alicia S.
I received a detailed prescription and it worked just as promised. I'm so glad I used this service because it would have cost me a lot more to schedule an office visit with a dermatologist and I probably would have had to wait weeks for an appointment. I'll definitely be using Askadoctor again!!