askadoctor.help C.
I called about an uncommon and rare…
I called about an uncommon and rare condition and was connected to a doctor that was highly informed on my situation very quickly. I'm very impressed.
Searching the internet for Answers to Questions frustrating you? Looking for an Expert to Answer you online ASAP? Ask a question, name your price & Doctors & other Online Advice Experts answer you in hours. askadoctor.help - Quality answers from live people. If you have questions or concerns about your account, please contact us at the email address below or call us toll-free if there is anything we can help you with.
Askadoctor (askadoctor.help) has 5,295 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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askadoctor.help C.
I called about an uncommon and rare condition and was connected to a doctor that was highly informed on my situation very quickly. I'm very impressed.
askadoctor.help C.
The caring attitude. Knowledgeable. Honest answers.
askadoctor.help C.
Thank you for your service await speaking to the doctor
askadoctor.help C.
Great help. Very fast and effective
askadoctor.help C.
She zeroed in on my health condition with only 4 details Age, hydration, prior parathyroid surgery and continued stone formation and I wasn’t even there for that exactly I just wanted help with a urine test strip and see if I need lab work. But she affirmed my ENT’s assertion I may have a genetic disorder before we had even been talking two minutes. I’m still struggling to find care in Canada but she provided details on how to contact mayo clinic. I really appreciate her time and experience.
customer
Very helpful and knowledgeable.. and kind.
Forest T.
This company is a scam. I was told the charge for answering a question was $5, which I agreed to. When I checked my credit card account, I saw that I was charged $46! Now, I must alert the public of this scamming by “Ask the Doctor” because it is deceitful and time-consuming to address and correct this advertising prevarication. Sincerely, Francis Forest Trowbridge
Response from AskadoctorMar 4, 2025
Hello Francis, Thank you for sharing your review of your JustAnswer experience via TrustPilot. We sincerely apologize for any inconvenience this may have caused. It appears that you have agreed to our monthly program when you posted your question on our platform. The membership is set up to automatically bill to ensure uninterrupted service. During the sign-up process, you would have encountered a message similar to this: https://www.screencast.com/t/57zCVADE As a courtesy to you, your $46 payment has been issued for refund on February 26, 2025. The funds are made available to your bank the next business day, however it may take 3-5 business days to release the funds back to your account depending on their policy. Moving forward, you will not see any recurring membership charges. We do appreciate you for giving JustAnswer a try. If I can be of further assistance, please let me know. Kind regards, Violet JustAnswer Customer Care [email protected] or 1-800-986-5038
S.Rivera
It was a little tedious filling out info you required. And the initialm$5 rate was clear but I was not I firmed about the additional $46 fee for talking to Dr. I knew there would be a fee but was not given the exact amount. I’m also worried about my credit card bring in your system as the Dr mention something about the app not being secured. Could you please follow up with me about my credit card which is now in your system!