Theresa
Good advice
Although it was hard to connect, the doctor answered my questions and provided additional guidance with a summary for my use. It was helpful and put my mind at ease until I can get to my regular doctor.
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Askadoctor (askadoctor.help) has 5,295 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Theresa
Although it was hard to connect, the doctor answered my questions and provided additional guidance with a summary for my use. It was helpful and put my mind at ease until I can get to my regular doctor.
Ola
The doctor was very clear
Xy
Had to take to E dept 1 hour later
MH
She was so knowledgeable, professional and informative. So glad we got to talk to her! She gave us a peace of mind.
askadoctor.help C.
Answered my questions quickly and had really great human to human understanding of concerns and supportive advise. Thanks!
Mark
First I asked if I could have a video chat, was told ok, that didn't happen. First MD was slow didn't read what I typed kept asking irrelevant questions even though I already gave info on it. Was very unhelpful, but the just ask operator was the worst.
Response from AskadoctorJun 30, 2025
Hello Mark, I'm sorry to hear that you had this experience with JustAnswer. When a customer doesn't receive a helpful answer, we encourage them to respond to the Expert and tell them why the answer wasn't helpful. With that, the Expert will work on a better answer. However, if the answer is still not satisfactory, you can ask another Expert for a second opinion, which you have already done. We’d like to ask if there’s anything else we can assist you with concerning your question or account. Regards, Bella JustAnswer Customer Care [email protected] or 1-800-805-5962
Jaden
The person on the other line of the phone was very kind, respectable and knowledgeable. He directed me in the right way
P. H.
What a great service. I explained my symptoms and was connected super quickly with the doctor who assessed my symptoms and provided treatment information. He then followed up in the next hour to check on me and provided additional information that I can share with my doctor when she's in the office again.