Kurt C.
Given answers to my concerns and gave…
Given answers to my concerns and gave me a plan of action
Searching the internet for Answers to Questions frustrating you? Looking for an Expert to Answer you online ASAP? Ask a question, name your price & Doctors & other Online Advice Experts answer you in hours. askadoctor.help - Quality answers from live people. If you have questions or concerns about your account, please contact us at the email address below or call us toll-free if there is anything we can help you with.
Askadoctor (askadoctor.help) has 5,295 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Kurt C.
Given answers to my concerns and gave me a plan of action
Suzette T.
Dr. Sam listened to my concerns and gave me a very good idea as to the seriousness of my husband's condition
dANA
She reassured me that I was thinking in the right direction
askadoctor.help C.
Problem dealt with promptly
askadoctor.help CustomerK. B.
The fact that the person initially contacted was caring and so was Dr Li. Dr Li was able to give me several treatment suggestions.
Christin M.
Was connected quickly with a Doctor. The Doctor was very reassuring and helpful.
askadoctor.help C.
The orthopedist i spoke to was so nice. She answered all my questions.
askadoctor.help C.
It was not clear that your doctor was in Usa and I am in Ontario so nothing was possible for the doctor to do. I want my money back because it was supposed to be 8$ but you charge me 93$. I don’t think its fair because the doctor didn’t do nothing for me
Response from AskadoctorAug 10, 2025
Hello, Thank you for reaching out. I completely understand how this situation could have been confusing, and I truly appreciate you bringing it to our attention. Your account shows a CA$93 monthly membership, which includes your initial question and any follow-ups during your active subscription. We make sure these details are displayed on our Offer Details and payment pages so customers can review them before enrolling. I’ve confirmed that your membership was canceled on August 10, 2025, and the charge was voided—so no further billing will occur. Since it was canceled promptly, only an authorization hold was placed, not an actual charge. This will automatically disappear from your statement within 3–5 business days. If there’s anything else you need or if you have more questions, I’m here to help. Best regards, Aiah JustAnswer Customer Care [email protected] or 1-800-805-5962