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Askadoctor (askadoctor.help) has 5,295 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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askadoctor.help C.
After talking to the doctor about my concerns I felt confident that the best course of action was to go to the hospital. I did so and was well cared for and got the answers and treatment I needed. I’m glad I called and very glad I went to hospital!!
askadoctor.help Customer J.
Honestly I got the recommendations from the Doctor, one must see if they work before giving any real feedback. Two minutes after talking to a Doctor one can't form a real opinion without see the results of the recommendations. Your survey should be a week to two weeks out. All I know is the doctor was pleasant to talk too.
askadoctor.help C.
Convenience is great without having to go to ER.
askadoctor.help C.
They listen
Richard M.
At 2:00am, certainly better than emergency dept at distant hospital! Your doctor called promptly, addressed each of my concerns n made it possible to follow her instructions easily and effectively. Frankly, option of ER was devoutly to be avoided if possible, n unlike many subdawn calls, my MDthrough Just Answer was able to provide immediate n effective assistance! Thank you!
askadoctor.help C.
Why are you charging me$98? I thought it was $8 total
Response from AskadoctorAug 22, 2025
Hello, Thank you for contacting JustAnswer. We're sorry for any inconvenience. It looks like you accepted an offer to try our membership program when you posted your question on the site. The membership bills automatically to avoid disruptions in service. I have opted you out of the membership. As a courtesy, we have processed a cancelation of your charges. The funds are made available to your bank the following business day and will appear on your next billing statement. I assure you that moving forward you will not see any recurring membership charges. If I can be of further assistance, please let me know. Best regards, Angela, JA Customer Care [email protected] 800-805-5962
askadoctor.help C.
My concern was answered quickly and efficiently.
Phyllis P.
Dr. Li was very understanding and addressed each of my questions/concerns. She allowed me to express our experiences and offered helpful and good advice. I was impressed with the completeness of the experience and would recommend it to anyone who needs/wants some guidance.
