Barbara D.
Listened & advised based on symptoms
Listened & advised based on symptoms. Told me to go to the ER based on heart symptoms. I’m here right now & they are admitting me .
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Askadoctor (askadoctor.help) has 5,295 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Barbara D.
Listened & advised based on symptoms. Told me to go to the ER based on heart symptoms. I’m here right now & they are admitting me .
Janet
The prompt responses, the good advice and the ability to reach out when I needed to. Thank you!
San-Marie
The interaction was clear and to the point. It gives me the confidence to move forward.
Heidee
Dr. Dago was great! It was as if I was in his office talking with him. He was very thorough and reassuring. Thanks again!
Janeen S.
Not having to pay for an urgent care visit just to get antibiotics, which I knew I needed for a sinus infection.
Wilma Smithson C.
Lower back pain. I was having great pain in my lower spine and left hip. Three years ago, I had broken t-4 and t-2 of my lower spine. Recently I have been having really bad pain in my left hip and pain going down toward my knee. Severe pain. And I needed to know how to go about getting relief and was it serious enough to see a specialist. He explained to me of what I should do. He suggested that I see my doctor as soon as possible and get the help I needed.
Judith S.
Tech stayed with me. Kept trying things until we got to the problem. I am as technology unsavvy as they come
WSTrought
I attempted to gain information about a toe pain issue. After “chatting” with a PA, I was told to pay $2.00 and a Chief Resident in Podiatry at NYU would call me. I entered credit card information; was told it could not be processed and to enter a different credit card which I did. Again I was informed that it could not be processed. I then left the web-site and checked with my credit card companies; both of which had claims for $67.00. from em.JustAnswer.com. BE AWARE, BE VERY AWARE!!! In the response from Julie at Just Answer, she states that no charges were processed and no membership was created. That is because I contacted my credit card companies to deny the charges. As a retired physician, I would hesitate to use this site based on this experience.
Response from AskadoctorSep 18, 2026
Hello, We’re sorry for the concern this caused. We’ve reviewed the information shared and see no charges were processed, so no account or membership was created. Please reach out if we can assist you with anything else. Best regards, Julie, JustAnswer Customer Care [email protected] | 800-805-5962