Askadoctor Reviews | Read Customer Reviews of askadoctor.help

Askadoctor Reviews | Read Customer Reviews of askadoctor.help

Askadoctor reviews

5,295 approved reviews, newest moderated first

Les R.
Sep 22, 2026
Doctor was very knowledgeable
Doctor was very knowledgeable
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Stephen N.
Sep 21, 2026
Detailed responses and recommendations
Detailed responses and recommendations
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don S.
Sep 21, 2026
Professional telemedicine conversation
Fraudulent scam artists based in San Francisco supposedly. Charged an exorbitant amount for a fraudulent 30 sec telehealth conversation. Only later when going on line after seeing the amount charged did I discover it was a fraudulent company posing as telehealth.
Response from AskadoctorSep 22, 2026
Good afternoon Don, let me get this settled for you. I'm sorry the telehealth conversation ended as quickly as it did and left you without the help you were looking for. I've located your account and refunded the CA$ 93 charge, and your membership is cancelled so nothing further will be billed. The refund will reach your account in 3 to 5 business days. Thank you for the chance to put this right, and I hope you get the answers you were after. Best regards, Julie, JustAnswer Customer Care [email protected] | 800-805-5962
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Jasmin L.
Sep 21, 2026
Fast and professional
Fast and professional.
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askadoctor.help C.
Sep 21, 2026
Thank you for finding me a wonderful…
Thank you for finding me a wonderful new dentist to help me and work with. My days will be soooo much better.
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Phillip B.
Sep 20, 2026
I was supposed to pay $5 for a phone…
I was supposed to pay $5 for a phone conversation with a doctor and when I entered my CC it came up immediately as $70 and WF flagged as a scam attempt and would not release the $70. If this is a legitimate web site then it could be hacked.
Response from AskadoctorSep 21, 2026
Hello Phillip, I understand why seeing a $70 charge when you expected to pay $5 would be concerning, especially when your bank flagged the transaction for review. Our current pricing information indicates that, in some cases, the $5 join fee is accompanied by a monthly membership fee, with the applicable charges shown during the sign-up process. We’d be happy to review what was presented on your account and clarify the charge for you; please call us at 1-800-805-5962 or email me at [email protected] so we can locate your account and assist with your request. Best, Hazel, JustAnswer Customer Care [email protected] 1-800-805-5962
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askadoctor.help C.
Sep 20, 2026
It wasn't clear where the pharmacy…
It wasn't clear where the pharmacy information was to be entered but the doctor was good
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askadoctor.help C.
Sep 20, 2026
Very informative
Very informative
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