Michael W.
Great Doctor that called!!
Great Doctor that called!!
Searching the internet for Answers to Questions frustrating you? Looking for an Expert to Answer you online ASAP? Ask a question, name your price & Doctors & other Online Advice Experts answer you in hours. askadoctor.help - Quality answers from live people. If you have questions or concerns about your account, please contact us at the email address below or call us toll-free if there is anything we can help you with.
Askadoctor (askadoctor.help) has 5,295 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Michael W.
Great Doctor that called!!
customer
The Doctor was knowledgeable and had good advice.
Tech C.
Andrew was fantastic help. Very knowledgeable and patient. Thanks to Andrew and to Just Answer I had a very successful outcome.
John D. M.
My doctor referred me to a neurologist who we called set up an appointment but couldn’t get in to see him for 3 1/2 months. With extreme migraines, I’m having I can’t wait that long so my wife called the office six times to see if we could get it earlier. No one answered and no one returned our calls. That’s when we found Dr. Sam online he sent us info for neurologists in our area, and we researched online. My wife called Lonestar, Neurology in Rockwall and completed pages of information signed it and sent it back. Today is Friday at 2:30 in the afternoon and I have an appointment for this coming Monday at 9 AM so many thanks to Dr. Sam and the program John.
askadoctor.help C.
The timely manner in which my concerns were addressed
Victoria
The doctor carefully listened and asked the right questions.
Alex Meyer, Laredo, T.
Doctor was nice and gave thorough evaluation.
Fay B.
When I first used this service (unsuccessfully) I didn’t realise I was joining up for a monthly membership. I have been direct debited $66 each month for the last 9 months!! I will admit I should be more active in checking my bank statement, and this has taught me a huge lesson. I have now cancelled the membership (that I didn’t want in the first place). The first person I spoke to about it said it was a completely legal binding contract and I couldn’t do anything except cancel my membership. It is above board but it is trickery. I wasn’t happy with the first persons reply so I sent an email requesting refund of the 9 months I didn’t knowingly authorise. Surprisingly, I got a full refund. People just need to be aware of what they are getting into when you join up for a doctor chat!!
Response from AskadoctorNov 14, 2025
Hello Fay, We appreciate your concerns. Our records show that you’ve used our service in the past. When you returned, you were greeted with a "Welcome Back" message and the pricing details for submitting a new question. The 'join fee' was not included as it was already paid during your first sign-up. With our monthly membership, you get unlimited questions in over 100 categories for 30 days, and you can cancel at any time. Alternatively, you can opt for pay-per-question billing if that better suits your needs. Your membership has been deactivated, and there will be no further recurring charges. Should you need any further help, feel free to contact us. Best regards, Angela, JA Customer Care [email protected] 800-805-5962