ASAP Site ServicesReviews of asapsiteservices.com

Great customer support and service

Excellent cumstomer service

First of all I called and was told to call back by 3pm to order a porta potty. I called a 913 area code number which is in KS where my business was located. I called back multiple times but the call was never answered. I finally got through at 2:20pm and was told that it was after 3pm and too late. Apparently you are in Florida and I am just supposed to guess that. Finally they agreed to the order. I was told it would be $213 and gave my credit card number. I was told I would get a receipt by email. I did not get a receipt so I tried calling today to make sure the porta potty was going to be delivered. Apparently there was extra fee that had to be approved by 4pm yesterday. I was never called. Then when I called today I was hung up on twice. Finally a manager said they would put it through. But I was still going to be charged an extra $75 from what I had been quoted. So nearly $300 for one porta-pottie. I told the manager no. Had I not called today I would have just assumed the porta-potta was coming and never known until tomorrow. I asked for the extra fee to be waived as you have awful customer service. You refused. The manager hung up on me so I called another company that is local and ordered a porta-pottie. For $85. You are truly the worst company I have ever dealt with and should be ashamed at the people you have working for you.

Great customer service! Thank you!

We appreciate the pick up flexibility such as the curbside / back porch program.

I am very disappointed with the non-service given by AW. I went on-line looking for a dumpster co. that serviced Turlock, CA and AW was one of the companies listed that stated they serviced the Turlock area. I called and booked a 40 ft dumpster to be delivered in two days. The next day I received a text stating " Oops Arwood Waste has overbooked for your order at.....Turlock, California 95380 *No service to this location.. Your card has not been charged. We apologize."

Al Was Awesome

They did not seem to know when a dumpster would be delivered. First they said 1-2 days and then it turned into a week but still wasn't sure what day. Then, the next day they sent a message saying that they could not deliver since it was within city limits. They were nice but lack information.