ASAP Site Services has been serving our customers for over 30 years specializing in waste and junk removal services, portable sanitation rentals, temporary fencing and barricade rentals.
ASAP Site Services (asapsiteservices.com) has 2,877 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Also known as
asapsiteservices.com
Website
asapsiteservices.com
Category
Waste Management
Location
Columbia, Maryland
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 60% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Service to property great....billing dept is terrible
The service to our property was great. The biggest problem with the company is they don’t communicate within their own company. You pay a bill but it isn’t communicated to all departments. So even after payment is made you are harassed with rude and excessive emails.
MP
Myers P.
This ordering process was extremely…
This ordering process was extremely easy. Have not gotten the product yet as I just ordered it, so I am not able to comment on that part of the service.
AN
Anonymous
Easy to deal with
Easy to deal with! Pros!
CK
Chad K.
Got through the whole process
Got through the whole process. Paid in full. Then right afterwards received a text that they could not fulfill the order. A text, really? Have the courtesy to make the phone call. Better yet, don't waste the customers time. If there was zero stars, I would have clicked that.
Response from ASAP Site ServicesJun 25, 2018
Good Afternoon! My name is Michael, and I'm one of the managers here. I do apologize for any issues you had with your rental, on behalf of Arwood Waste. Yours was an atypical experience, as we pride ourselves on our timely deliveries, as well as our excellent customer service. There is no excuse for what happened, however, we're only human, and unfortunately accidents do happen. If you're willing to give us another chance to make this right, I would be happy to offer you a discount on a future rental. We would hate to lose you as a customer. Please feel free to get back to me directly with any questions you might have. Thank you, and have a wonderful rest of your day.
GS
Gregory S.
I made a reservation and received a change
I made a reservation and received a change and an up price change at the last minute. I will not be doing business with this company again.
Response from ASAP Site ServicesJun 25, 2018
Good Afternoon! My name is Michael, and I'm one of the managers here. I do apologize for any issues you had with your rental, on behalf of Arwood Waste. Yours was an atypical experience, as we pride ourselves on our timely deliveries, as well as our excellent customer service. There is no excuse for what happened, however, we're only human, and unfortunately accidents do happen. If you're willing to give us another chance to make this right, I would be happy to offer you a discount on a future rental. We would hate to lose you as a customer. Please feel free to get back to me directly with any questions you might have. Thank you, and have a wonderful rest of your day.
PS
Primeco S.
Easy Company to work with.
Easy company to work with.
SR
Stephen R.
The service rep (Toni) was very polite…
The service rep (Toni) was very polite and made sure my family an I will have a great experience.
Their prices are very competitive.
Looking forward to our vacation with guests at our cabin.
Response from ASAP Site ServicesAug 6, 2018
Thank you for the opportunity to be your waste provider! We also offer #RolloffDumpsters, #BusinessDumpsters #PortableToilets, #StorageUnits, #HepaAirScrubbers, #TemporaryFencing, #JunkRemovals and much much more! You can place you order online at www.arwoodwaste.info.
The Arwood Waste Team
"America’s Family Owned Waste Company"
Sales 888-413-5105