Jill G.
Horrible Company!! STAY AWAY!!
Horrible company! I booked a porta potty and a week before my event they increased my bill from $240.00 to $840.00!! I would NEVER recommend this company to anyone and will warn everyone I talk to NEVER to use this company for any of the services it’s pretends to provide!! To add insult to injury when I called about the increase I left 2 messages and no one ever had the decency to call me back!! Edit: In response to what Arwood said in its reply this is NOT true! I know of at least one other customer who happens to live close that is having an event as well and when I asked them if they are renting porta potties...sure enough they received the exaxt same price increase a week before as well! I don’t care what kind of discount you are offering to give you another try I would NEVER. What is the point anyway? You will book it and then cancel right before and leave me in the same position as I am now scrambling to see if any other company has one available!
Response from ASAP Site ServicesJul 17, 2018
I do apologize for any issues you had on behalf of Arwood Waste. Yours was an atypical experience, as we pride ourselves on our excellent customer service. If you're willing to give us another chance to make this right, I would be happy to offer you a discount on a future rental. We would hate to lose you as a customer. Please feel free to get back to me, directly, with any questions you might have ([email protected]). Thank you, and have a wonderful rest of your day.