ASAP Site ServicesReviews of asapsiteservices.com

Great service, with lots of help from Shelby. Dumpster delivered when we needed it, and picked up when we asked. Can’t ask more than that!

Called to order Roll-off can and was able to get it delivered when I needed it. Great service!

Quick and easy service

The porta-potty was very clean and well maintained. May have been new. Working through the order was a challenge. Speaking with one department, they could not view or know what another department was doing. I was billed for a month when the order was for 10 days. got push back about the pick up date. I received a call three days after leaving message from someone in Maryland. She said she was returning my call form earlier that morning, when I told her I had left the message the week before, she acted as if I was wrong and she was right. Then proceeded to tell me I was charged the correct amount (I was) but the invoice they sent was incorrect. She acted as if that was my fault for not knowing.

Process went well great until pic-up issues. I called to inform AWD that the dumpster was ready for pickup. I called on Saturday December 29th and left them a voice mail expecting either a call back or mail conformation. I got neither so called back on January 2nd. They answered and informed me my call on a Saturday was not sufficient and I would be charged for 3 extra days. I spoke to a manager who was not very friendly, actually a little rude, who agreed I wouldn't have to pay for the 3 extra days. She hung up without even saying good bye or waiting for my thank you. When I got my bill they still charged me. Once again I let my frustrations be know and received a phone call from another manager. This time the phone call was professional, courteous and understanding and I was quickly given my refund for the extra days I had been charged. As I mentioned in the beginning, the process was great and everything went seamlessly until the end. I am going to chalk this one up as a rouge employee working at a good company and would probably give them another chance in a similar situation.

Great ON-LINE service!!! Would like to see a response to my issues with the Android APP and my LOGIN

Customer service rep, Bekah, was very knowledgeable and courteous. She answered all my questions and responded quickly with followup information.

Excellent customer service!