ASAP Site ServicesReviews of asapsiteservices.com

very courteous and prompt. have already recommended arwood to a friend

Look elsewhere - this company does not have reputable practices. Our business relationship started in spring of 2018, with incompetence. They asked us to drop a pin on a google map to indicate where we wanted the unit, and then ignored the pin and put the unit on our neighbor's property. Not an auspicious start. Most recently, we have caught this company not servicing our unit for weeks on end. We have called 3 times to complain. The first time was to complain about non-service between Nov. 16 2018 and Jan 4 2019. We weren't present for the intervening weeks, and when we returned to the site, discovered the unit hadn't been serviced since we left. It also hadn't been weatherized, and the contents were now frozen solid. There had been no snow, and no weather to interfere with the servicing. I took dated photos of the driveway and unit to prove it. We called Arwood and spoke with a rep who identified herself as "Chatty." She told us she'd call back with news of the refund we were owed due to the non-service. We received no call back. We returned to the site on January 18th, and found that again, the unit hadn't been serviced since the date of our first complaint, January 4th. And again, we have photos of the fact that there were no weather related conditions impeding their access to the unit. We called on the 18th and had to leave a message. Again, no reply. This company is racking up the refunds it owes us. Yelp, a complaint to the BBB and an email to the attorney general are the first orders of business on Tuesday, Jan 22. Arwood appears to take advantage of the fact that our site doesn't appear occupied 100% of the time, and then just shows up just b/c a complaint gets made. Well Arwood's contract is to service the unit weekly as part of the whopping $168.62/month we pay for a filthy plastic sewage container, so we will be pursuing the refund we are owed via every possible channel.

Renisa handled my new service request professionally and efficiently.

Was delivered as promised on time.

Renisa in the sales department did a great job of setting up our new account. She was quick and efficient so I could get back to the other things on my schedule for the day.

Excellent customer service.

Arwood Waste is extremely easy to work with, I would definitely recommend them.

Arwood Waste makes it quick and easy to order your product anywhere you need it. Bekah was great in helping me order my product and getting it to our job site fast.