ASAP Site ServicesReviews of asapsiteservices.com

They have always provided excellent service for us here at D L Construction Management Services LLC in Orange Park FL and we appreciate everything they have done and do to provide us with quality services while we are on a project.

I schedule for ASAP to deliver toilets to a remote campsite in Moab, Utah for a trip of 200 people 5 weeks prior to the event date. Initially scheduling was easy enough. The person I spoke with was kind and well spoken, but it was clear there was an issue with the company because they had information in there system attached to my phone number that was not me or ever associated with my organization. It was uncomfortable to think I was giving them contact and payment information when there information is so mismanaged. Then I never received any confirmation of payment, delivery date, or any evidence that I spoke with them. I was concerned I was working with a fraudulent company so I called them within 24 hours (just in case the email confirmation was delayed.) They informed me they still had the wrong contact information despite me walking through every email and number with them. Once contact information was 'corrected' I didn't receive any confirmation or follow up emails in preparation of the trip until THE DAY BEFORE where they told me they were going to put me on a wait list for delivery. I told them I wasn't sure I wanted to be on a wait list because I don't know how long the wait list is (hours? days? weeks?) and they said if I was on the waitlist I would be charged even if they don't deliver on my dates. I asked for the haulers' information so that I could contact them and ask about how the waitlist works and what I could expect and they refused. I insisted that I required that information before I could agree to moving forward. They still refused but said they would call the hauler. 6 hours later they called me back to tell me I wouldn't receive the delivery for TWO WEEKS! I CANNOT understand how a company would agree to provide services that THEY NEVER CONFIRMED! I was APPALLED! I canceled services that day (and booked with I Got Poop who was incredible) and still did not receive any confirmation information of the cancellation. I continued to follow up to ensure a full refund and proof of cancellation. Again, they had the wrong contact information and have yet to provide an official receipt of refund. This was the most unprofessional, disorganized organization I have worked with for major event organization. It feels like a scam to work with them.

Unit was delivered on time with the hand washing station. Phone service was friendly and accommodating. We would use ASAP again for our construction portable toilets.

The staff person who took my order was knowledgeable and friendly.

Cannot recommend this company. Reasonable prices up front, fraudulent charges afterwards. New venue hoping I found a supplier for many future events, but definitely will not use ASAPsiteservices again.

Efficient service!

These guys suck. I called two days ago and payed to “ reserve” a porta potty. They call one day before my party and delivery day and say they are all gone but if I pay an extra 100.00 they have one available. Made a phone call to another company and was helped right away.

I ordered online, everything went smooth. Dumpster was delivered exactly where I asked for it. It was delivered early. I have not filled and returned yet, but I don’t for-see any issues.