Sean M.
Great service
Great service
Response from ASAP Site ServicesAug 24, 2023
We appreciate your rental review

ASAP Site Services has been serving our customers for over 30 years specializing in waste and junk removal services, portable sanitation rentals, temporary fencing and barricade rentals.
ASAP Site Services (asapsiteservices.com) has 2,877 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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2,877 approved reviews, newest moderated first
Sean M.
Great service
Response from ASAP Site ServicesAug 24, 2023
We appreciate your rental review
Elizabeth D.
Update: Jason righted this situation and had the full dumpster hauled off. It was a rough experience to say the least. Hopefully corrections are made to their site and hopefully something more than reflective stickers are included on dumpsters to clearly indicate a load line. Horrible experience with this company. Do not use, please! No reasonable delivery window given for a homeowner, wrong dumpster delivered (ordered clean concrete/dirt roll-off for stumps 7' tall,, 8'wide, 23' long) instructions at delivery (of wrong size dumpster 4.5' tall,, 8' wide,, 20' long) were, "nothing over edges, no height limit". There is no "max load line" on this dumpster...even the guy who came to pick it up (Anthony) said he had never seen a dumpster w/o a "max load sticker." Office refuses to assist with a reasonable solution. Had they delivered the right size dumpster, there would be no issue and since the drop off driver said no height restriction, we loaded it the way we needed to load it with stumps.
Response from ASAP Site ServicesJul 12, 2023
Mornign Elizabeth, I sent an e-mail specifically to you outlining the federal DOT trucking regulations that all dumpster companies have to abide by. I also set up a meeting to for us to talk directly about the resolution options we can offer. The equipment delivered has a capacity of 20 yards, your order was for a smaller 10 yard capacity; no additional charges were invocied for this product upgrade. Dumpster manufacture's have slightly different variations to physical dimensions, but all units are classified to a minimum hauling capacity as calculated by the length, width and height. Respectfully, Jason T.
Mark D.
We were given a 12 hour window for the delivery of our porta potty that we had reserved 2 weeks prier. We were required to be there when they arrived. we waited 12 hours but they never showed up. Never informed us that they would not be delivering the port potty. This was a formal event in a field with big tents and NO porta potty. We learned a very important lesson - do not reserve a porta potty through a 3rd party. They are just middle. They were not able to find a local company to fill the order and did not have the decency to let us know. I'm guessing this is not the first time.
Response from ASAP Site ServicesJul 10, 2023
Morning 'Mark D' I've requested Trustpilot to ask for more information regarding your experience as the organic review does not indicate the servcie address or rental ID. Sincerely, Team ASAP
Al Z.
excellent customer services and services in general. you can trust them, I recommended 100% I use them every time I need. Thanks
Response from ASAP Site ServicesJun 5, 2023
We appreciate your rental review. We look forward to servicing your needs on your next project.- Team ASAP
Laurie Y.
Do not book here. Don't answer the phone. Paid for rush job and have zero confidence it will happen. Go LOCAL. This is only a broker service. Trying to get my portapotty there today and no one answers customer service in the middle of the day. Wish I had checked here first. AMENDED. They do try. They do have personalized customer service. They did fix a mistake and refunded my rush fee. I was the one in a rush- limited availability in my area. It was easier to book with them than UNITED who took forever to get back to me. So Thank you, ASAP. You do have some really nice folks working customer service. Changed my stars to 3 stars.
Response from ASAP Site ServicesJun 5, 2023
We appreciate your rental feedback. The rush fee is only applicable to be charged when we deliver upon that scope of the reservation. In this case you were not charged for that line item. Respectfully-Team ASAP
Katie
Porta Potty was kept clean. Delivery was prompt and very easy company to deal with
Response from ASAP Site ServicesJun 2, 2023
we appreciate your rental review
Mary R.
We scheduled a delivery 05/30 to be delivered 06/02 for a project we start 06/05. They cancelled on us the day of the delivery, 06/02, AFTER having already confirmed and charged us for the services they promised. Now we have to pay for rush fees to start our project on time due to their inconsistency. Do not book here.
Response from ASAP Site ServicesJun 2, 2023
We apologize that in this delivery location we are completely sold out for this week's deliveries. We issued a full refund #1588758
Gregroy
Very efficient and organized. A pleasure to deal with
Response from ASAP Site ServicesJun 2, 2023
We appreciate you rental review