ASAP Site ServicesReviews of asapsiteservices.com

Quick, affordable and friendly staff

I gave 3 stars because it takes 5-7 business days for a refund but only seconds to charge me. Here is the entire story; I had called a few local places to rent a port-a-john. I forget the actual business name, lets call them Billy Bobs Septic. Billy Bobs told me that they can't deliver my port-a-john because it was to far. I then call ASAP. You representative was nice and respectful, he did well. We set everything up for a Friday delivery. Friday at 2:30ish I get a call from Billy Bob's asking me what the address is again to deliver my port-a-john to. (In my head) This seems a little odd, why is Billy Bobs calling me back? I asked the man why he needed my address, he already told me it was to far for him to deliver a port-a-john. He said "Oh yeah, I remember now. So you still want me to come out?" (He never identified that he had been contracted by ASAP) I said "No, I have secured a port-a-john from another vendor." (ASAP). He said "Ok". and hung up. About 4ish I get a call from ASAP, the rep wanted to know why I refused the port-a-john. I told him I did not refuse the delivery, I had not been contacted by ASAP. He informed me that I did refuse the delivery. After about 10 minutes of talking with him, we had put together what happened. He did make an attempt to contact Billy Bob's and get the port-a-john sent. But by this point it was 430ish and that's when Billy Bob's closes. The rep was helpful, he did try to get a port-a-john out to me. The real issue was that the contracted company just happened the same company I had contacted prior to ASAP and they refused service. Then when ASAP contracted them, they withheld this from me so I did not know they were the company delivering the port-a-john. They, ultimately, caused the confusion, did not take responsibility for their actions, and did not convey to me that they had been contracted to deliver the port-a-john. If they had identified to me, that they were working for ASAP, everything probably would have been ok.

Delivered on time and placed it right where asked. Serviced timely and kept clean. Great service

Great customer service. Delivered the wrong port a john but quickly contacted me to apologize and process a refund of the over charge. Would give ASAP my business again.

I got charged twice for the dumpster. Called to let them know. Then get accused for not paying. Called again to talk to them. Still never got the call back

Delivery was great. Cleaning seems satisfactory

They were prompt at delivering but broke the main water pipe when picking up the unit. I was promised a call from the owner and I guess since I'm only one customer the owner couldn't be bothered. I would not recommend

responsible and clean toilets.