AsanaReviews of asana.com

I am strictly rating chat and support. I have historically been a fan of asana. When it came time to try and get support, my first attempt was in chat. This was one of those Groundhog's Day experiences where you are put into a worthless loop that is a giant waste of time that took four forced interactions with a bot to find out. Currently, I have begun to establish my platform loyalties by how accessible and effective customer support is. It is incredibly frustrating to be trapped in a corner on a platform with no viable option for assistance. I hope Base Camp or one of the other options has better support.

The software is ok, but the support is a team of crooks who talk nicely (email) but do nothing to help you. The biggest problem is to give them my paypal account and they charged on two assigned credit cards (two identical payments) and now they no longer reply to my emails to refund the second payment that was abusively made by them. They promise that some team needs to analyze something and will definitely reimburse it, but it's already more than a month passed and there are no responses from them. A team of scamers.

I took my time to write a review - I've been using it for years, it's the best option out there for Kanban. Considering it's free to start, there isn't any reason to use anything else

You cant cancel with these guys... they are proper crooks. Sorry but there is a nicer word. No cancellation menu. They ask you to contact the and when you do they block your IP. AWFUL.

Asana is very useful for team collaboration

life saving tool & easy to manage all projects

I've got what seems a fairly simple request - the only solution is - according to the Asana support portal to contact Asana support - but nowhere is there a contact email for Asana support - I keep getting routed back to the support portal. Just tried emailing sales as they do have a contact point. Bad user experience so far Asana

Bastante bueno aunque algo limitado. Actualmente combino su uso con Monday