Arvest BankReviews of arvest.com

I always have trouble with this bank setting up my business accounts. It doesn’t matter if you go in person or do over the phone. Recent interaction Arvest closed a business account without contacting me. I had to open a new one. After I was passed around on the phone A lady asked me 100 questions then said she would send a Docusign and she would call to make sure I received. This was at 12:30pm. At 5pm no emails sent no phone call. Called Arvest the lady on the phone said she couldn’t see anything and the business office left at 5pm. I will say they are friendly on the phone but don’t do what they say . I can go down a list of other times I receive the okie doke from the staff. I’m currently in the process of looking for another bank

Don't use this bank for auto loans, like run just run. They don't have online pay for external bank accounts, and the lady was like rude as hell when I asked, your only option is to either call between 7-5 monday through friday once a month, mail a check, or go to your nearest arvest, which btw I don't flippin have one except for 30mins away (not including traffic) , I can't wait to refinance, thats my goal for the next 6 months to get away. DON'T USE THIS BANK.

Just save yourself the aggravation and find another bank. The online app is clunky, limited and inaccurate. Get used to the obnoxious hold music on their support number as you'll be hearing it a lot.

The arvest in sapulpa ok, is awesome not one time but every time. The manager Alison is a hoot, knows her customers by name and greets them Her team is amazing as well. Arvest should model all branches like this one

Complaint Against: Arvest Bank – Fraud Department I am filing this complaint due to Arvest Bank's failure to protect my account from unauthorized charges totaling approximately $3,000. These fraudulent charges were processed without requiring a PIN or any form of verification, including purchases under names such as "Moilly Mole," a Peppa Pig character, and repeated transactions with suspicious amounts like $666 and $222.22, until my account was completely drained. What is particularly troubling is that Arvest has repeatedly flagged and blocked my card for routine, legitimate purchases—such as buying a Coke from the office vending machine—which caused me public embarrassment when my card declined. I had to spend over an hour each time calling the bank to restore access. Despite this excessive caution on small, consistent charges, the fraud department failed to detect or stop the clearly abnormal and unauthorized activity that emptied my account. It appears there is little to no fraud monitoring during weekends, when many of these charges occurred. To date, Arvest Bank has taken no meaningful steps to assist or restore my stolen funds. I am deeply disappointed in the bank’s lack of accountability and am seeking immediate resolution and reimbursement.

If I could give 0 stars, I would. I am extremely disappointed with my experience handling an auto loan through Arvest Bank. After purchasing a vehicle, I attempted to set up automatic bi-weekly payments and requested that my wife be added to the account so she could speak on our behalf. Despite calling multiple times and submitting the auto-payment form via email on three separate occasions, it took over three months for a single one-time payment to be processed. The payment schedule was supposed to be bi-weekly, yet payments have not been applied consistently or correctly. On top of that, I have requested the necessary form to add my wife to the account four times and still have not received it. I even spoke with a manager a month ago, who assured me that everything would be resolved. Unfortunately, nothing has changed. This lack of follow-through and poor communication has been incredibly frustrating. I expected better service and accountability.

Well to start with! Me and my wife were trying to pay Arvest loan off ! We and our mortgage company called for a pay off ! What they told us was sent to them by certified mail on 4/02/25 ! We called on 04/26/25 ! And they told us we needed and additional $330.00 in interest ! Now tell me when you get a payout ! Explain to me how this happened ! So calling them and yes we were angry but wanted an explanation of how and why this occurred ! After BS talked the manager hung up on us ! Well on 4/30/25 we got the certified card that they received it on 04/24/25 ! My theory is they held it to collect the interest ! So long story short we paid it and I just what to reach out to others that this Arvest company is very dishonest and I any not stopping here to see others don’t get the same treatment ! Yeah one other thing would after paying a loan off early you should get a refund ! They laughed in a way when I asked that ! I’m done here but going to keep alerting others of this business !!

We invested in a CD and then moved to Texas. This makes the nearest branch 3 hours away one way. When the CD matured, they sent us an un-endorsed cashier's check. When we called to inform them they said they'd call us back and its been 2 weeks no call back yet. They want us to mail the check back, so they can say they didn't get it. They could cancel the check, they could wire the money but nope