ArtToFramesReviews of arttoframe.com

I highly do NOT recommend Art to Frames. I specifically ordered from them due to them having backings that allowed for interchangeable photos. I ordered a large order of 7 frames and none of the came with the backing that I ordered (the backing was sealed and the matting was glued to the photo, preventing photos from being interchanged). They admitted this was an error on their end on the site but refused to give me a full refund or send out the correct frames (they gave me a partial refund). Also, several of the white frames had smudges that could NOT be removed. The “easy to hang” option for frames is also horrible, the sawtooth is in a different spot on every frame so it would be nearly impossible to align them in a straight row. If you just google Art to Frames, you will see countless negative reviews. I only ordered from them due to the nature of the backing I needed, but now need to order new frames from elsewhere.

Paid a lot for a poor quality frame. When it arrived, I followed the instructions for “easy hang” but the quality of the product was questionable and felt incredibly insecure. About an hour or two after item was hung on the wall, it fell off and the frame broke into multiple pieces upon impact. When I emailed customer service to tell them about the situation and ask for a refund, they said they wouldn’t be able to because I broke the item. Overall disappointed. Paid way too much for such a poor quality frame, will not be using again.

After looking at several online solutions for mat boards, I liked the ease of use of the ArtToFrames app as it was more intuitive. It did have a bug in it however, but after trying to fix the bug, they took my order over the phone, and were both professional and generous in their solutions. When I received the mat boards, they were packed in an impressive detailed, meticulous way. When I opened it and saw them, they were perfect, better than I 'd hoped or imagined.

Hi, I’m an artist and I can’t gatekeep Arttoframes because it’s such a great option for artists on a budget! I usually order one of the Off White On Wood ones and it comes with real wood. You can select acid free foam backing and a wire framing kit (important for work being put in a gallery). The customer service is also AMAZING and super understanding if you need the frames by a certain time or make a mistake in sizing (I have a habit of ordering my frames at the last minute before a show lol). I have had so many people ask about my frames thinking that I got them done at an expensive local framing shop but nope! Arttoframes 💯 🫶🔥

Poor quality frame and glass. Return process is very complicated. They make you email them to explain why you are returning the product and they do not respond. You cannot just print a return label and ship it back like most other online sellers.

DO NOT purchase from ArtToFrames their frames are NOT real wood. I purchased a frame from Amazon. Though it says free returns that is a LIE as well you have to pay for the return shipping. It was considerably more than the frame itself to ship it back.

Frame arrived in excellent condition---good packing. Frame quality was as expected--good/decent perhaps not great, but completely acceptable. Low glare plexiglass works well. Size is perfect. Only complaint (minor) was that shipping was a couple days late.

Very disappointed. The film on the plexiglass is a good idea. However, when I pulled it off, I couldn't believe my eyes. The plexiglass was foggy. I wiped it off—no results. I thought there was another film below that. I tried for a few minutes to get the film off what I thought was both sides. There was no film. The plexiglass is so foggy it looks greasy. It's not dirty. It's not a film. It's a POS piece of acrylic plexiglass that they tout as Tru Clear. Anything but. The frame itself seems to be okay, although the set of hanging items is a little anachronistic. Overall, my experience throughout the entire process leads me to believe that I would not purchase from this company again. 2/5. Poor.