Preserve all your life's important moments with custom frames online with Art To Frame's great collection of online frames. Call us today at 718-788-6200.
ArtToFrames (arttoframe.com) has 616 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Claim this listingDecoration & Interior · New York, New York
Excellent
Decoration & Interior · New York, New York
Excellent
Decoration & Interior · New York, New York
Excellent
Decoration & Interior · New York City, New York
Excellent
616 approved reviews, newest moderated first
TD
I am so pleased. The workmanship and the frames themselves are perfect! Can’t wait to get them up on my wall! Will definitely use Art To Frames again! Thank you
Response from ArtToFramesAug 9, 2026
We’re delighted you’re so pleased with both the workmanship and the frames themselves. We hope they look just as good once they’re up on your wall, and we really appreciate you choosing us again for your future framing.
Maddie
Extremely disappointing. My frame arrived with very warped wood, not flat at all and not able to lay flush against a flat surface (lifted on one corner by about 4 inches). I reached out to customer service, with photos and a video, to request to exchange it. I was told I would not be able to exchange the item because they could not guarantee a replacement wouldn’t be damaged while shipping, and I would be eligible for a refund for the frame only and would not have the price of shipping refunded. Not only this but to qualify for this option they told me I would need to install the frame (including hardware) into my wall and take a photo of it before they could do anything, an insane request to damage my wall for an item I cannot use, and that would make shipping the item back much more difficult. It is a simple request to exchange something that arrives constructed incorrectly. I feel like they truly just wanted to steal my money and I am left with no functional frame to show for it.
Response from ArtToFramesAug 9, 2026
Maddie, we’re sorry the frame arrived severely warped and that the resolution offered left you feeling you had no practical way to resolve the problem. We also understand your concern about being asked to install a frame you described as unusable. Please email your order number to [email protected] and mention your order number so our team can locate the photos, video, and previous correspondence and review the case further. you can reach out to aaron or yochi @ artt... as well for an escalated
Joanne R.
I had an excellent experience with Art to Frames and highly recommend them. Mercedes, in customer service, was quick to respond and very helpful. I received my custom order in under a week. The double matting came out great and was well packaged to ensure no damage during shipping. I'll definately use them again.
Response from ArtToFramesAug 9, 2026
Joanne, we’re glad Mercedes was quick to respond and helpful throughout your experience. It’s great to hear the custom order arrived in under a week, the double matting turned out well, and everything was securely packaged. We appreciate your recommendation and look forward to helping with your next project.
Giuditta
Great company. Delivers as promised, appropriately package to ensure no breakage. Very responsive to requests. Second time ordering and will continue.
Response from ArtToFramesAug 9, 2026
Giuditta, we really appreciate you choosing us for a second time. We’re glad your orders have arrived as promised, securely packaged, and that our team has been responsive whenever you’ve needed us.
sports
When the glass inside the frame was delivered broken, you immediately addressed my problem and shipped out a replacement! Thank you! Great customer service!
Response from ArtToFramesAug 9, 2026
We’re glad our team was able to respond quickly when the glass arrived broken and get a replacement sent out for you. Thank you for giving us the opportunity to make it right and for recognizing the customer service you received.
Carl
Very easy to customize. High quality frame. Would easily buy again
Response from ArtToFramesAug 6, 2026
Carl, we’re glad the customization process was easy and that you’re happy with the quality of the frame. We appreciate your business and look forward to helping with your next framing project.
Bruce K.
Poor quality frame. One corner is open and not mounted correctly.
Response from ArtToFramesAug 6, 2026
Bruce, we’re sorry one of the frame’s corners arrived open and wasn’t joined correctly. Please email your order number and a clear photo of the affected corner to [email protected], and mention your order number. Our team will review the issue and determine the appropriate next step.
william B.
Wow, just WOW! Frame arrived ahead of schedule. It was extremely well protected. Detailed instructions (not that they were needed) to set up the picture. And it looked attractive. So glad I chose you and will do so again for my next frame. Thank you.
Response from ArtToFramesAug 6, 2026
William, we’re delighted the frame arrived ahead of schedule, was carefully protected, and looked great once your picture was set up. It means a lot to know you’ll choose us again for your next frame.