Claudia Taboada C.
Artsy support is fast and efficient
Artsy support is fast and efficient. I am happy to use your platform!
Response from ArtsyMar 30, 2022
Hi Claudia, thank you for your review! We are always happy to help.

Artsy is a free online platform for collecting and discovering art.
Artsy (artsy.net) has 438 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Claudia Taboada C.
Artsy support is fast and efficient. I am happy to use your platform!
Response from ArtsyMar 30, 2022
Hi Claudia, thank you for your review! We are always happy to help.
Julie R.
I am an artsy gallery partner and had two technical questions. Both were answered quickly and clearly and took care of my issue.
Response from ArtsyMar 23, 2022
Hi Julie, thank you for your review! We appreciate your feedback. Our Partner Support team are always very happy to help. Please reach out to us any time!
rhonda H.
I thought I purchased artwork, receiving congratulations and confirmation for my art purchase. My confirmed purchase was not priced correctly and, thus, out of my budget due to artsy's carelessness. I am very disappointed with my Artsy experience. I now have to share in following up on the purchases I recommended to them with my friends.
Response from ArtsyMar 17, 2022
Hi Rhonda, thank you for your review. We apologise for the confusion here; due to an error in the gallery's inventory, they were not able to proceed with your order, and a full refund was processed accordingly. I see that our team is in touch with yourself and with the gallery to see if we can support in placing a new, correct order. Please reach out to our team if there is anything else we can do to help.
Romeo D.
Dear Cameron! Dear Etsy Team I’m Romeo Dobrota from Toronto Canada Thanks for your support! Please, Please, Please: I want to sell in your platform! I have exposed in different Galleries: Paks Gallery from Vienna Austria, Munchen Germany, Gallea from Montreal Canada, Hittite Gallery Toronto (now close), Art Gallery of Ontario in 2010 etc but they are not in your list! I will try to find a Gallery! Could you please recommend for me a Gallery! I have over 500 artworks and I exposed all over the words! Please visit my website, where I have over 300 artworks! I appreciate your time and consideration! Best regards Romeo
Response from ArtsyMar 14, 2022
Hello, thank you for your review. If you do not currently have gallery representation, we would like to bring to your attention to Artsy Editorial's Working Artist’s Guide, which includes articles on how to find gallery representation and how to market yourself, among other relevant resources for professional artists. Kindly also note that you may find a list of Artsy gallery partners in your area on our Galleries page. We hope this information is helpful and that you continue to explore Artsy!
julie C.
Clear and helpful communications with everyone and we're very happy we have a presence on Artsy.
Response from ArtsyMar 10, 2022
Hi Julie, thank you for your kind review! We're so happy to have you on our platform!
Patrick M.
Absolutely awful customer service. Don't know what's happened in recent years but DO NOT PAY for the Premium subscription. They promise your organization hands on assistance and concierge service by way an account manager. The one we were given was never available. It was impossible to get in touch with them to get even the most basic of requests looked at.
Response from ArtsyMar 3, 2022
Hi Patrick, thank you for your review. I can see that, since this review was left, our Partnerships Team Manager has been in touch to help and that an introduction has been made to your new account manager. Please do feel free to reach out to our team at any time if you have questions or concerns, we are very happy to help.
Anthony H.
I purchased a Murakami print from Pinto Gallery through Artsy. Communication was constant and Artsy followed up on my behalf to make sure the transaction went smoothly. I felt safe making the transaction and safe that my piece is authentic.
Response from ArtsyFeb 22, 2022
Hi Anthony, thank you for your review. We're glad to hear that all went well with your purchase!
Rohr R.
They harass you to sign up , then request more than a bank requires to open an account and more than I provide to the tax department, just to sell work on their platform. I suspect they are running a side hustle of some kind, and this is the real source of their income/ Rather than just invoicing you they subscribe your card to auto payments forcing you to have to cancel your whole credit card, do not sign up with them.
Response from ArtsyFeb 23, 2022
Hello Rohr, thank you for your review. Artsy is the leading online marketplace for art with 4,000+ global gallery partners and more than 2.5 million active users per month. The Anti-Money Laundering checks that we required of you are an industry standard for online marketplaces and are a necessary step in order to keep all of our international galleries and collectors safe and secure. In addition, International regulations require us to complete these checks. I can see that our team is in touch to continue discussing your concerns and to find a resolution. Please reach out to the team with any additional questions.