ArtsyArtsy is a free online platform for collecting and discovering art.
Artsy (artsy.net) has 438 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Luca
Very helpful assistance in searching for a lost item. The item was found and safely delivered to me.
Response from ArtsyAug 29, 2022
Hi Luca, thank you for your kind review! We're glad to hear that the lost item was found and safely delivered to you, and we hope to see you on Artsy again soon.
Ngonidzashe M.
As an Art Studio, I can say Artsy helped me a lot in getting acquainted with important figures in Art by providing quality content and inform about the works and the Artists. My career would be nothing without Artsy.net. Thank you Artsy.
Response from ArtsyAug 22, 2022
Hi Ngonidzashe, thank you for your review! We appreciate your feedback and we're happy to hear that Artsy has been so helpful for you.
Aleph C.
Good customer service.
Response from ArtsyAug 17, 2022
Hello, thank you for your review! We appreciate your feedback.
Dr Jeff A.
I have tried to place on Artsy two adverts for artworks for sale on behalf of my gallery Amos Achilles Art. I was informed by automatic email that the adverts were under review. Since then, despite my chasing up by email twice, I have heard nothing (and the adverts have not appeared). Phone calls to the London office are met with the message that the Artsy voicemail is full, followed by, bizarrely, a thank-you for using the voicemail service. I would be grateful for some response from Artsy at this point - even if it is a rejection. Dr Jeff Amos
Response from ArtsyAug 2, 2022
Hi Jeff, thank you for your review. I have looked through our inboxes but am not able to locate any correspondence from you. Please reach out to [email protected] so that our support team can look into this further and assist you. Thank you!
kevin O.
The Artsy assistant was very knowledgeable and thorough.
Response from ArtsyJul 28, 2022
Hi Kevin, thank you for your review! We're happy to hear that our team was able to assist you.
Rmc
I was so excited when I came across artsy. I have sent 3 emails asking a question and I have received no answer! For 17.99 I received a piece of paper showing specifics on what kind of cement to use. I feel that this is a real rip off and that I have been misled and this is just another way for her to make money. My View is that she just does not care about personally answering customers questions who happen to take an extreme interest in her projects. I have been misled and I thought that this was a personable kind of company that would answer consumers questions on the projects that artsy explains. Very very disappointed——just another vendor who doesn’t care.
Response from ArtsyJul 12, 2022
Hello, thank you for your review. We believe you may have reviewed the incorrect company. This page relates to artsy.net. If we are mistaken and you would like assistance, please don't hesitate to reach out to our team at [email protected].
Alessandra G.
Partner support always responds me in 12 hrs max and offers to aid resolving any technical issues within the platform.
Response from ArtsyJul 7, 2022
Hello, thank you for your review! Our team are always happy to help.
john L.
We received three unauthorized charges and had to complain to our bank to get them reversed.
Response from ArtsyJul 13, 2022
Hi John, Thank you for your review. The charges you are referencing were your subscription charges for your seller account with Artsy. Shortly after you onboarded, it was mutually agreed that the partnership would not move forwards, and all subscription payments would be returned to you. I hope that this resolves the matter, but please do reach out to our team if there is anything else that we can help you with.
