Bryce S.
Disappointed
Was told my order was packed up and awaiting courier, that was a week ago. At the 3 week point for my order with minimal communication from ARTSabers. Wouldn’t recommend this company at the current moment.
Response from ARTSABERSApr 14, 2026
Hi Bryce, Thank you for taking the time to share your feedback, and I’m really sorry to hear about your experience and the frustration caused by the lack of updates around your order. We completely understand how disappointing it is to be told an order is ready for courier dispatch and then not see progress or receive clear communication after that. That’s not the experience we want any of our customers to have. I do want to acknowledge that this period reflected a time when our operations and communication processes weren’t as strong as they should have been. However, things have changed significantly recently, we’ve made a number of improvements to our fulfilment systems and communication channels to ensure much clearer and more consistent updates going forward. We’re genuinely sorry we didn’t meet expectations on this occasion, but we really appreciate your honest feedback as it’s helped us improve. We hope that in the future we can have the opportunity to provide you with a much smoother experience and look forward to welcoming you back again. Kind regards, The Artsabers Team



