Artisan HardwareReviews of artisanhardware.com

The door and hardware was very good,however the door was shipped with the wrong slide bar and I think this should have been caught in a final inspection. A phone call to Artisan resulted in the correct hardware being shipped, however , now I have to take the door down, and the bar drill the new one, and rehang the door.

Hardware was exactly as advertised- instructions were easy and our new split barn door looks fantastic!

Product was high quality. Good instructions. Easy to install.

What I thought would be complex was made very simple by the quality of the product and the customer service. I had never installed a barn door before but thought I was clear on what to order and how to do it. I called the customer service line just to verify. We walked through my order and what I believed to be the measurements I needed for a custom length. Once that was verified and just before I clicked send the representative asked If I new I was ordering a "cabinet" door kit as opposed to a full passage door. I said thanks for pointing that out and we switched my order to the correct one patiently and cheerfully. The product came earlier than expected and was of great quality and easy to assemble. When I realized I wanted a wall mount guide as opposed to a floor mount customer service said no problem and emailed me the correct return form. Thank you for all your help with was turned out to be a beautiful addition to our home.

had a great experience using the hardware from artisan. Really good instructions and easy to install. I would definitely recommend them in the future for their hardware kits.

I have ordered 3 sets of barn door hardware from Artisan and I can saw that it is of the highest quality. Can you get the hardward cheaper on line? Absolutely, but would I NEVER. I know what I'm getting and it isn't junk. You can order the bar in whatever lenght you need it so it's a single piece not like others where you have to connect two 4 footers to get 8, you catch my drift. Worth the money. I'm getting ready to order a fourth one!

Great company to work with, fabulous hardware! We have a very heavy custom oak door, which was matched with the Huxley barn door hardware, perfect fit.

We don’t have it up yet. But I can say the pieces are well made. Customer service is great too. I decided after I placed my order that I needed a longer rail to accommodate a larger door and they made the change without any issues. This is the only Hardware I found where the wheels were not made of plastic. They are metal.