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ARS/Rescue Rooter Reviews | Read Customer Reviews of ars.com

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Construction & Manufacturing
Contractors & Consultants
ARS/Rescue Rooter

ARS/Rescue RooterReviews of ars.com

3.5792 reviews
Contractors & Consultants
965 Ridge Lake Boulevard, Suite #200, Memphis, Tennessee

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ARS/Rescue Rooter3.5

Reviews792 About Contact

Overall score

3.5 out of 5

Average

Average of 792 reviews

Distribution

5★56%
4★5%
3★3%
2★3%
1★34%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(866) 399-2885
ars.com
965 Ridge Lake Boulevard, Suite #200Memphis, TN 38120

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About ARS/Rescue Rooter

As a nationwide network of company-owned locations, we provide expert heating, air conditioning, plumbing, and sewer and drain services to homes and businesses. Our Commitment to Comfort means you can always count on our courteous, professional technicians, plumbers, and home comfort advisors to deliver exceptional service and get the job done right—the first time.

ARS/Rescue Rooter (ars.com) has 792 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.

Also known as: ars.com
Website: ars.com
Category: Contractors & Consultants
Location: Memphis, Tennessee
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 71% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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ARS/Rescue Rooter reviews

792 approved reviews, newest moderated first

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MICHAEL
Jun 24, 2026
Great master tech
Great master tech, Kyle Key
Response from ARS/Rescue RooterJul 8, 2026
Thank you for sharing your experience! We're glad our team exceeded your expectations.
Report
Lorenzo W.
Jun 24, 2026
The installers were very professional.
The installers were very professional.
Response from ARS/Rescue RooterJul 8, 2026
Thank you for your review! We appreciate your business.
Report
JANICE
Jun 24, 2026
First appointment canceled
The first appointment had to be rescheduled because they overbooked & extremely busy. I didn't have an issue with that, I had an issue with them not contacting me to inform me. They apologized for the oversight and provided a discount. However, once I rescheduled, I didn't have an problem with Jaylen's work. Nice young man, knowledgeable and polite. I will use them again.
Response from ARS/Rescue RooterJul 8, 2026
Thank you for your review! We appreciate your business.
Report
Andrea C.
Jun 24, 2026
They got here on time
They got here on time. Did what was asked and did not take all day.
Response from ARS/Rescue RooterJul 8, 2026
Thank you for sharing your experience! We appreciate the opportunity to help maintain your home's comfort.
Report
JERALD
Jun 24, 2026
Outstanding customer service and very…
Outstanding customer service and very knowledgeable resources.
Response from ARS/Rescue RooterJul 8, 2026
Thank you for sharing your experience! We're glad our team exceeded your expectations.
Report
David
Jun 24, 2026
Truly professional workers
The local company sent 2-3 people out to break-down and remove the old furnace, air-handler and compressor. The guys were respectful to us and our home. Shortly after removal of the old unit, the new furnace and air-handler were in place while the compressor was being attached. We were informed as to what and why they were doing different parts of the project. Well done!
Response from ARS/Rescue RooterJul 8, 2026
Thank you for sharing your experience! We're glad our team exceeded your expectations.
Report
Jim
Jun 24, 2026
good rapport and great customer service
good rapport and great customer service
Response from ARS/Rescue RooterJul 8, 2026
Thank you for sharing your experience! We appreciate the opportunity to help maintain your home's comfort.
Report
Varick
Jun 24, 2026
Our technician did an amazing job.
Our technician did an amazing job.
Response from ARS/Rescue RooterJul 8, 2026
Thank you for sharing your experience! We're glad our team exceeded your expectations.
Report

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