ARS/Rescue RooterReviews of ars.com

This company responding immediately during one of our heat waves late one evening. We are both in our seventies with an older dog and the heat was really intense. The company responded immediately within 20 minutes of the call, at 6:30 p.m. arrives, gave a diagnosis, no pressure, and within 3 days a new system was running. He gave us many options, and made us aware of a mold situation that pre-existed. Installation was about as good as you can get. They even gave us a window unit to hold us over temporarily as a loner. You can do no better than this company. So many of them advertised 24-hour emergency service, well good luck. One called me 7 Days later. That was not the case with Air Experts. If I could give them 10 Stars I would. And all of the employees and the sales rep were just as kind, I'm very good explanations for the purchase . I will never have to take to give them a recommendation, because it will be well appreciated and followed up on. In this society, at least following up is important. They do just that. Kudos for your excellent work.

We regularly have our HVAC serviced BY YOU. Part of this service, we're told, is clearing the drain line. Now, a month after a service, our HVAC stops cooling, and your tech finds our HVAC drain totally clogged, and charges a a lot of money to clear it. I, honestly, feel like I'm getting scammed by your regular service visits. Just don't see how it got completely clogged in such a short time. Looks, to me, like it was never properly serviced in the first place.

Clerks at Lowe’s did not explain possible contact with installation team so I came home with a water heater, and installer arrived with a comparable machine. Email regarding inspection should be accompanied by a personal phone call to assist in the process of scheduling a date.

The service is amazing. But what really makes this company are the people. They're professional, knowledgeable, and personable. They truly want to help you. I'd recommend them to anyone, no matter the size of the job.

Staff worked with us.

Brene was professional, informative and courteous.

They never answered us

My technician was top notch! He explained everything in terms I could understand. He was pleasant and even worked in the rain to get my air working again!