ARS/Rescue RooterAs a nationwide network of company-owned locations, we provide expert heating, air conditioning, plumbing, and sewer and drain services to homes and businesses. Our Commitment to Comfort means you can always count on our courteous, professional technicians, plumbers, and home comfort advisors to deliver exceptional service and get the job done right—the first time.
ARS/Rescue Rooter (ars.com) has 792 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Claim this listingContractors & Consultants · Nashville, Tennessee
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792 approved reviews, newest moderated first
William
I wanted to have a surge protector put on the air conditioner, but I don’t think it was ever installed. Also, I’ve received no paperwork on the air conditioner. The sales person said the installers would bring, but they never did.
Response from ARS/Rescue RooterOct 14, 2026
We appreciate your business, thank you for leaving your review. If you are still in need of any assistance related to your visit, please reach out to us at [email protected].
Joseph K.
AC installed 5 years ago by Tarpy Heating and Air, then sold to ARS rescue Rooter. Have had AC failed 2+days (8/1/26)and several appointments. No one shows up. The call centers, have no valid info for damaged customers. ARS Rescue Rooter doesn't call back even after they missed they’re 12-400pm window by 90 minutes. EXTREMELY UNPROFESSIONAL. DON’T BUY HVAC from this company.
Response from ARS/Rescue RooterOct 14, 2026
Thanks for your review and we apologize that your expectations were not met with our visit. If you are still in need of any assistance, please contact us at: [email protected].
ERIC
Great company to do business with. Techs are timely, courteous and professional. Went out of their way to get the job done quickly and efficiently. I will definitely use their services when needed in the future.
Response from ARS/Rescue RooterAug 7, 2026
Thank you for sharing your experience. We're glad you had a great experience with our team. Thank you for choosing ARS.
Timothy H.
Quick & Easy to Schedule I scheduled an appointment and they were able to fit me in and address the issues quickly. Mr. Gary W. Was very informative and took care of what was needed.
Response from ARS/Rescue RooterAug 7, 2026
We appreciate your review! Thank you for choosing ARS.
CAMELO
The guy was really knowledgeable and very informative. He was really on point. I really appreciate your service!
Response from ARS/Rescue RooterAug 7, 2026
Thank you for sharing your experience. We're glad you had a great experience with our team. Thank you for choosing ARS.
Brian & Marilyn P.
No one has shown up to finish the job need fixed ASAP.
Response from ARS/Rescue RooterOct 14, 2026
Thanks for your review and we apologize that your expectations were not met with our visit. If you are still in need of any assistance, please contact us at: [email protected].
John C.
They did a great job.
Response from ARS/Rescue RooterAug 7, 2026
Thank you for sharing your experience. We're glad you had a great experience with our team. Thank you for choosing ARS.
BILLY
I felt that I was taken advantage of. Knowing that you need A/C with the Texas heat, I feel that I was overcharged for my unit replacement
Response from ARS/Rescue RooterOct 14, 2026
We appreciate your business, thank you for leaving your review. We apologize that the experience did not meet your expectations. If you are still in need of any assistance related to your visit, please reach out to us at [email protected].