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ARS/Rescue Rooter Reviews | Read Customer Reviews of ars.com

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Construction & Manufacturing
Contractors & Consultants
ARS/Rescue Rooter

ARS/Rescue RooterReviews of ars.com

3.5792 reviews
Contractors & Consultants
965 Ridge Lake Boulevard, Suite #200, Memphis, Tennessee

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ARS/Rescue Rooter3.5

Reviews792 About Contact

Overall score

3.5 out of 5

Average

Average of 792 reviews

Distribution

5★56%
4★5%
3★3%
2★3%
1★34%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(866) 399-2885
ars.com
965 Ridge Lake Boulevard, Suite #200Memphis, TN 38120

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About ARS/Rescue Rooter

As a nationwide network of company-owned locations, we provide expert heating, air conditioning, plumbing, and sewer and drain services to homes and businesses. Our Commitment to Comfort means you can always count on our courteous, professional technicians, plumbers, and home comfort advisors to deliver exceptional service and get the job done right—the first time.

ARS/Rescue Rooter (ars.com) has 792 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.

Also known as: ars.com
Website: ars.com
Category: Contractors & Consultants
Location: Memphis, Tennessee
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 71% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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ARS/Rescue Rooter reviews

792 approved reviews, newest moderated first

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customer
Aug 20, 2026
Everyone was knowledgable
Everyone was knowledgable. Friendly personalities.And considerate
Response from ARS/Rescue RooterOct 14, 2026
Thank you so much for your review! We appreciate your business.
Report
DAVID Y.
Aug 20, 2026
very good tech
good tech, knowledge, courteous, fast worker
Response from ARS/Rescue RooterOct 14, 2026
Thank you so much for your review! We appreciate your business.
Report
Ellis L.
Aug 20, 2026
professional
All your team leaders are professional, aware of our needs, and explain what they will do to solve our issue.
Response from ARS/Rescue RooterOct 14, 2026
Thank you so much for your review! We appreciate your business.
Report
Wayne C.
Aug 20, 2026
Great unit good service
Great unit good service
Response from ARS/Rescue RooterOct 14, 2026
Thank you so much for your review! We appreciate your business.
Report
Cheryl C.
Aug 20, 2026
Quick
Quick, efficient, explained everything, in layman's terms. Cleaned up the site, equipment works great, truly will recommend you all to all my acquaintances. Thank you for all the work 🙏
Response from ARS/Rescue RooterOct 14, 2026
Thank you so much for your review! We appreciate your business.
Report
Scott A B.
Aug 20, 2026
Outstanding service from start to…
Outstanding service from start to finish. Everyone was knowledgeable and understood the situation. I would highly recommend Hamilton Plumbing. Thanks.
Response from ARS/Rescue RooterOct 14, 2026
Thank you so much for your review! We appreciate your business.
Report
Richard M.
Aug 20, 2026
Pleased with Performance
Professional, reliable work
Response from ARS/Rescue RooterOct 14, 2026
Thank you so much for your review! We appreciate your business.
Report
Mike W.
Aug 20, 2026
Possible Upcharge
Each time the techs would come to do scheduled maintenance, they would release some coolant when they connect and remove the hoses during testing. The unit is only 5 years old and after the last ten times they were here doing maintenance, I was told I needed more coolant, so I was forced to pay $317 and it was the techs who were responsible for releasing the coolant, not a failure of the AC. I believe this could be considered an upcharge. Please advise. Thank you.
Response from ARS/Rescue RooterOct 14, 2026
We appreciate your business, thank you for leaving your review. If you are still in need of any assistance related to your visit, please reach out to us at [email protected].
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