Armadillo Home Solutions Reviews | Read Customer Reviews of armadillo.one

Armadillo Home SolutionsReviews of armadillo.one

4.3131 reviews
Repair Service Providers
1400 Main St Suite 164, Clarksville, Indiana

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Armadillo Home Solutions

About Armadillo Home Solutions

Hassle-Free Homeownership Armadillo is a subscription-based protection plan for when appliances and major systems break down in your home. From kitchen and laundry appliances to heating/cooling, plumbing, and electric, Armadillo covers the cost of repairs or replacements, coordinates service appointments, and ensures it’s all done swiftly and hassle-free. View our plans ✔ 24/7 Support: Request service in less than 2 minutes at any time ✔ Access to our network of qualified and reputable technicians ✔ Quick reimbursement if you choose to use your own technicians✔ Replacements when appliances or systems cannot be repaired Have a question? Call us at (844) 471-1800! Learn More

Armadillo Home Solutions (armadillo.one) has 131 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.

Also known as: armadillo.one
Website: armadillo.one
Category: Repair Service Providers
Location: Clarksville, Indiana
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 82% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Armadillo Home Solutions reviews

131 approved reviews, newest moderated first

Jonathan & H.
Mar 7, 2024
fast and easy
technician was fast and accurate provided photos of issue promptly returned with repair parts. problem solved, would definitely use again.
Response from Armadillo Home SolutionsMar 14, 2024
Thanks for leaving this great review Jonathan & Holly! We're thrilled to hear it was an easy and positive experience in resolving the issue. That's what we're all about. We are very happy to have you as an Armadillo customer and look forward to problem-resolving in the future! All the best, Taylor Todd, Director of Claims Resolution
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Courtney
Mar 7, 2024
You worked with a provider that reached…
You worked with a provider that reached out to me immediately and they were available right away. They were able to get my A/C fixed quickly.
Response from Armadillo Home SolutionsMar 14, 2024
Thanks for taking the time to leave this great review, Courtney! Excellent customer service is core to our mission, so I am thrilled to hear our team provided you with such an easy breezy (and speedy!) experience. We're so glad to have you as an Armadillo customer and we'll be here to resolve issues that arise in the future! All the best, Taylor Todd, Director of Claims Resolution
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Kim D.
Mar 6, 2024
The claim process was relatively easy…
The claim process was relatively easy and the technician was able to repair my Ice Maker when he came out. The company that Armadillo had has one of their vendors did a great job.
Response from Armadillo Home SolutionsMar 14, 2024
We're so glad to hear it, Kim! Thanks for leaving this great review. I am so thrilled to hear that you had such a positive experience with our team and our affiliated vendors. We look forward to helping resolve issues in the future! All the best, Taylor Todd, Director of Claims Resolution
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CL
Feb 28, 2024
Easy to navigate
Easy to navigate, got quick responses and the refund was returned quickly.
Response from Armadillo Home SolutionsFeb 29, 2024
Thanks for leaving this great review Caitlin! Our team strives to provide the best customer experience around, and I am thrilled to hear you were happy with our service. We are so happy to have you as an Armadillo customer! All the best, Taylor Todd, Director of Claims Resolution
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Matthew S.
Feb 14, 2024
Armadillo saved the day after our…
Armadillo saved the day after our septic system backed up. They made an extremely stressful (and smelly) situation a minor inconvenience. Can’t recommend Armadillo enough!
Response from Armadillo Home SolutionsFeb 21, 2024
Thanks for this awesome review, Matt! Excellent customer service is core to our mission, so I am thrilled to hear our team provided you with such a great experience. It was a pleasure to be able to assist you and we're so glad to have you as an Armadillo customer! All the best, Taylor Todd, Director of Claims Resolution
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Chris
Feb 10, 2024
Lisa Best was amazing!
Lisa Best was amazing! I called Lisa with no information on anything related to my home warranty. She was so kind and walked me through every detail of my coverage and how to schedule an appointment. Amazing knowledge base and customer service.
Response from Armadillo Home SolutionsFeb 11, 2024
Thanks for leaving this wonderful review, Chris! Our team strives to provide the best customer experience there is, and I am thrilled to hear you were happy with our service. We are very happy to have you as an Armadillo customer! All the best, Taylor Todd, Director of Claims Resolution
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AS
Feb 1, 2024
Cannot get anyone to answer the phone, ever. No service after the sale!
*** UPDATE*** Since my review, Someone did get back to me and I am hopeful the issue will be resolved. In good faith I am editing review from 1 star to 3 for now. I cannot get through by calling either of the numbers anytime I call them. I get a message saying I'm second in the queue or first in the queue and my wait time is 1 minute. Literally the four plus times that I've called, I've been on hold 45 minutes each time. That's not service after the sale to me and it's disappointing. I had to hire a plumber because I had a leak and pay him out of pocket. Now I'm trying to get reimbursement, and total radio silent and no call back.
Response from Armadillo Home SolutionsFeb 11, 2024
Hi AS, This is certainly not the experience we aim to provide here at Armadillo and we appreciate your feedback. I am so sorry about the wait time. I am taking this feedback about the phone hold time back to our operations team to make sure we improve this experience moving forward. Thank you so much for being an Armadillo subscriber. All the best, Taylor Todd, Director of Claims Resolution
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pi
Feb 1, 2024
They NEVER answer the phone
They NEVER answer the phone. The NEVER Call back. They have ZERO way to communicate effectively. I have been contacting them for months with no resolution on my claim. They are HORRID!
Response from Armadillo Home SolutionsFeb 7, 2024
Thanks for taking the time to leave this review. This is absolutely not the experience we aim to provide here at Armadillo, and we appreciate your feedback. I am going to take this back to our operations team to ensure there is no lag in response time in the future. We are grateful for your business and hope to make your next experience with Armadillo a much better one. All the best, Taylor Todd, Director of Claims Resolution
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