customer
The customer service I received was…
The customer service I received was remarkable. I did not receive my products, even though DHL stated they were delivered. They immediately sent out a new shipment. No hesitation.
Response from Arctic GoddessJul 10, 2026
Thank you so much for sharing this! 💜 We're truly sorry your package didn't make it to you despite DHL marking it as delivered, that's incredibly frustrating and we completely understand! We never want any Arctic Goddess customer to be left without their order, so sending out a new shipment right away was the least we could do, no hesitation, ever! We're so glad we could make it right for you quickly. Thank you for your patience and for the kind words, they mean the world to our team! 💜 With gratitude, The Arctic Goddess Team




