Arbor Day FoundationReviews of arborday.org

I donated way back in early spring and got 10 trees by late May. Since I live in Southwest Utah, it was already getting hot. I have 1 tree doing very well, 2 barely surviving the heat and the other 7 are dead. If they are going to send trees, they need to send them out a lot earlier. But maybe that's the point to get one or two trees to survive out of 10? Charity Navigator gave them 4 stars or 98% rating as did Charity Watch so they must be doing something good. Although according to the Charity Watch site, they seem to be having some problems with the State of California.

Terrible company! They sent us the wrong and dead trees and we spent months trying to get them to correct the issue. Still no trees. DO NOT BUY TREES HERE! They advertise that they are trying to help the planet but this is one of the worst companies I’ve ever had to deal with. We were just trying to do something good and have been regretting it ever sense.

I donate to the arbor day foundation because I want to help the planet and help plant more trees. One time I donated and they sent me a cute bird feeder. Another time I received some bulbs for planting. The gifts I get after donating are nice treat but I donate to help not really to receive these gifts. I recommend that if you want to help plant trees that this is a good foundation to donate to. Just don't donate if you're doing it to get freebies in the mail.

BEWARE - THEY ARE A SCAM!!! I donated to Arbor Foundation but never received anything. I emailed them BUT NEVER GOT A RESPONSE. I shared my concern on their chat line, but never got a resolve. I thought it was a great idea and a way to help the earth giving everyday people to plant trees and to send money to help get more trees planted around the world. BUT now... I think THIS IS JUST A SCAM. Maybe it started out with good intentions, but it certainly isn't Never got the promised tree starts and no help or even attempt to make things right when I notified them. I would have happily donated every year and put forth the effort to plant more trees on my 4 acres, but I will spend my money elsewhere and do it on my own. I'm sad they are not the real deal.

Got my trees. All dried out & dead. Sent email to them. Never got a reply

I would leave zero stars if I could, because that’s how many trees I received from them. Order was supposed to be shipped 5/13/24, the USPS tracking STILL says it is awaiting the package. I emailed several times, including screenshots. I even stated to them in the last email I felt as if I was being scammed. Finally got a response apologizing and they reordered them and the estimated ship date is 11/8/24 to 12/23/24. I’m not sure how I’m supposed to plant these in the winter-smh. This is a total scam of an organization!!!

Complete scam! Ordered for several years, got mostly dead sticks in the mail. Maybe 1 out of 10 survived after years of care. Ordered from a legitimate nursery instead, with a 90% success rate. This company kills more trees with it's junk mail than it ever replenishes.

We wanted this to go well, but the Arbor Day Foundation failed miserably. Sure, online reviews are inherently biased simply because people are going to post their negative feedback far more often than their positive feedback. I wish we had actually checked reviews prior to donating to and ordering from the Arbor Day Foundation, because we would NEVER have done business with them after seeing what experiences others have had with them. Back in late February 2024, we joined with a $10 donation and were promised 10 trees and 2 lilac shrubs, set to ship for a suitable planting timeframe for our USDA hardiness zone. In early March, we received an email stating that our trees would be shipping in the coming weeks. Fast forward to the tail end of May, and we finally received a shipping notification email, giving a tracking number that has yet to produce any origin scans from the USPS as of the end of the first week of June. When I called to follow up on this, their employee verbally attacked me, claiming he had “worked their a long time and knows how they do things” despite the information he was stating directly conflicted with their emailed updates that I retained for exactly this purpose. Verbal abuse from a customer service agent when following up on a significantly delayed order (or for any other reason) is unacceptable. I wasn’t rude to him, just wanted to know what was going on with our order since it was clear that a problem had arisen. I’m sad to say that after the interactions I’ve had since first joining the Arbor Day Foundation, I cannot in god conscience recommend them since they are not upholding their commitments to their members, and profoundly lack transparency, respect, and professionalism.