Arbor Day FoundationReviews of arborday.org

Trees arrived over 2 weeks late, damaged, in ripped up shipping plastic. Called them and had a horrible experience with their receptionist Leroy. Would disconnect me, transfer me to his "receptionist mailbox" and in the end didnt do anything other than get us even angrier. Would not allow me to talk with a superior or anyone else who might be able to shed some light on our order. Seemed really helpful when I asked to be removed from all advertising and cancel our membership....only to once again transfer me to "receptionist mailbox".

Disappointing is an understatement. I have purchased trees and plants from over 20 different online nurseries over the years and I am rarely disappointed in the quality of plants. I would say I have had a greater than 90% success rate and anything that hasn't lived was most likely due to less than ideal growing conditions on my part. This is not the case with Arbor Day Foundation. My first purchase from arborday.org was two years ago and not a single plant lived. Compared to my purchases from other nurseries, these plants arrived in horrible condition. I wanted to give the benefit of the doubt and try again so last year I ordered another round of plants. Same poor conditions on arrival and 2 out of the 10 have survived. This company needs to spend more time on their nursery instead sending loads and loads of paper crap in the mail asking for money. I will never order again and will advise those in my circle to make their purchases elsewhere.

The prices are low, however the "trees" they sell are basically twigs with a few roots on them, plus they sent them mid-winter, which is a terrible time to plant. Only two out of ten plants survived. I wish I had read the reviews that are online about this outfit before I ordered. The word "scam" is frequently used. I'm not sure what charity work they actually do, but their executives receive hefty paychecks.