lady D.
Bad experience
My order arrive in a timely manner. Tracking information was on point but i was disappointed in the product. The hair is dry and it sheds. Barky texture and the right side of the hair was poorly stitch. After spending over $200, i was extremely disappointed. I will never order from this company again.
Response from Arabella hairNov 15, 2023
Dear Customer, Thank you for providing feedback on our wig product, and we sincerely apologize for the dissatisfaction you've expressed. We understand your concerns, and we are committed to taking steps to improve both our services and products. To better address your specific feedback, could you please provide more details, such as your order number or a more specific description of the product? This information will help us gain a more comprehensive understanding of the root cause of the issue and take appropriate corrective measures. We are dedicated to delivering high-quality products and excellent service, and it appears that we fell short of your expectations in this instance. We deeply apologize and assure you that measures will be taken to ensure our future services and products meet your expectations. Arabella hair