AquaTruReviews of aquatru.com

4.1694 reviews
Industrial Supplies

AquaTru

About AquaTru

AquaTru water purifiers use patented 4-Stage Reverse Osmosis purification that transforms your tap water into pure, delicious, clean water you can trust. AquaTru removes what most filters miss — Forever Chemicals (PFOA/PFOS), Microplastics, lead, and more.

AquaTru (aquatru.com) has 694 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: aquatru.com
Website: aquatru.com
Category: Industrial Supplies
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 84% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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AquaTru reviews

694 approved reviews, newest moderated first

Lorraine
Apr 25, 2026
I love my canopy aqua Tru system
I love my canopy aqua Tru system It’s easy to take care of , I ditched all those water bottles with micro plastics! I know I’m improving my health and also my family—- Ps. Found out there were so many contaminates in my town water!!!
Response from AquaTruApr 28, 2026
Hello Lorraine, thank you for taking the time to share your experience with us! We’re delighted to hear you are enjoying your purifier. Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist. Team AquaTru / Ramon
Lucy R.
Apr 25, 2026
I love my AquaTru system
I love my AquaTru system. Instructions, thought, need to be modified for installing the filters. They need to say: place filter pointing to the right of the mark and then twist to the left.
Response from AquaTruApr 28, 2026
Hello Lucy, thank you for taking the time to share your experience with us! We’re delighted to hear you are enjoying your purifier. Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist. Team AquaTru / Ramon
Gina
Apr 25, 2026
Thank you for your excellent customer…
Thank you for your excellent customer service.
Response from AquaTruApr 28, 2026
Hello Gina, thank you for taking the time to share your experience with us! We’re delighted to hear you had a great interaction with our customer service team. Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist. Team AquaTru / Ramon
charles I.
Apr 23, 2026
The best tasting water I’ve ever had
The best tasting water I’ve ever had. Very crisp and clean. It doesn’t have an after effect like bottled water. You don’t feel full after drinking it and you just feel better!!!
Response from AquaTruApr 28, 2026
Hello Charles, thank you for taking the time to share your experience with us! We’re delighted to hear you are enjoying your purifier. Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist. Team AquaTru / Ramon
6/13/19 23:21 M.
Apr 23, 2026
The BEST product for so many reasons!
EVERYTHING ABOUT MY EXPERIENCE WITH AQUA TRU has been WONDERFUL! I have had my Filtered Shower Head for less then a week. I noticed the difference in my skin and hair…like night and day! Plus my eyes use to burn from the Chlorine in our district water and skin was always itchy and these issues are Gone! Skin feels soft and hair is Shiny. Plus EASY to install. You will love your purchase and will want to buy one for your loved ones!!!
Response from AquaTruApr 28, 2026
Hello Melanie, thank you for taking the time to share your experience with us! We’re delighted to hear you are enjoying your purifier. Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist. Team AquaTru / Ramon
Beth B.
Apr 23, 2026
Great people service!
Great customer service. It is so wonderful to have human beings to answer questions that AI can’t!
Response from AquaTruApr 28, 2026
Hello Beth, thank you for taking the time to share your experience with us! We’re delighted to hear you had a great interaction with our customer service team. Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist. Team AquaTru / Ramon
Norine S.
Apr 22, 2026
Ordered filters
Ordered filters. Thing work out.
Response from AquaTruApr 28, 2026
Hello Norine, thank you for taking the time to share your experience with us! We’re delighted to hear you are enjoying your purifier. Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist. Team AquaTru / Ramon
Mse
Apr 22, 2026
The product never worked
The product never worked. Troubleshooting over an hour and a half didn't seem reasonable. Instead of sending me a new item right away they made me wait. Made me go to FedEx twice to return items. It seems that they should have just sent me out a new item right away instead of maybe wait like a month and then I have to wait for a refund since I don't want the item now
Response from AquaTruMay 4, 2026
Hello Mse, we’re sorry to hear about this experience and we understand how frustrating this must have been. We’ve opened a case for you under ticket #1016148 and your order number to ensure this is properly reviewed. Please contact our Customer Support team at 800-220-6570 and reference your ticket number so we can access your details and guide you through the next steps. We’re available 24/7 for you, and are here to help every step of the way. Team AquaTru / Ramon

AquaTruReviews of aquatru.com

About AquaTru

About these reviews

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AquaTruReviews of aquatru.com

AquaTru reviews

I love my canopy aqua Tru system

I love my AquaTru system

Thank you for your excellent customer…

The best tasting water I’ve ever had

The BEST product for so many reasons!

Great people service!

Ordered filters

The product never worked

About AquaTru

About these reviews

More in Industrial Supplies

Top Armor

GemIQ - Headquarters

Academic chem lab

Seafarer Marine Supply Inc

AquaTru reviews

I love my canopy aqua Tru system

I love my AquaTru system

Thank you for your excellent customer…

The best tasting water I’ve ever had

The BEST product for so many reasons!

Great people service!

Ordered filters

The product never worked