Tammy S.
My plants arrived brown and mushy on…
My plants arrived brown and mushy on the ends. I even paid an extra $1.99 for the ice pack, but the ice pack was no longer an ice pack when the plants arrived, so I don’t even know what the purpose is. I tried cutting the ends off, but they continued to brown in the water. I ended up taking them out of my aquarium and throwing all of them in the trash. I am extremely disappointed in my purchase, wasted $43.00. EDITED AFTER BUSINESS REPLY: This is an add on after the business sent their reply. Extremely unprofessional response, yes, I know ice melts, but don’t offer it as an extra if extra attempts are not made to try to keep the plants from arriving in a decent condition. Other companies use dry ice packs, just a suggestion. Plus, instead of a snarky remark, they could have offered to remedy the situation and reimburse me my money. I am not one to usually leave bad reviews, but I would stay away from this company.
Response from AquariumPlants.comJun 13, 2023
what time did you get the plants? Do you know that ice melts?




