AquariumPlants.comReviews of aquariumplants.com

Doesn't work

I never got my plants.

The worst customer service I've ever had. They did not respond to any of my emails or phone calls UNTIL I filed a complaint. Their idea of 'making it right' was to pretend to send me another shipment of plants (I never received anything from them) and then ask that I remove my original review. "I've never had anyone go so hard on me for not sending out my products on time" after that guilt trip, I was told someone in their store had passed away making them get behind of shipments. It was so unprofessional. You ruined the gifts I had planned to give to my husband for his birthday then you gave me false hope you would make it right. What a joke. Good thing Paypal knows how to do the right thing and refunded me.

You sent me the wrong plants, I wrote to you about it, and you haven't responded.

The shipping company you used took eight days to get the plants to me all dead I have reaced out a couple times to try and fix the problem and you won't respond.

all plant died

I received very bad plants, emailed to request a refund and still have not heard back from anyone!

my folk, I put by mistake the same billing and shipping address, 10 minutes later I sent an email to the contact information with the correct address to deliver , try to call, no answer , they still sent it to the wrong address, horrible customer service