AquariumPlants.comReviews of aquariumplants.com

I got the wrong plant & when I contacted the seller to fix the issue, I did not get any response.

One of the four plants ordered was black and dead, probably from heat. Two others had many leaves damaged. This is the first time I ordered during the summer and did not realize I should have ordered an ice pack. I tried adding after but the system initiated another order and it looked like the ice pack would have been sent separately with an added shipping charge. Thanks

All jungle Val was brown upon arrival

I ordered one albino purple and one blue snail. I received two NON ALBINO purple/brown snails and one blue snail. The blue snail I purchased died the day after package arrived. There was a purpose I had for the blue snail so it was a disappointment that it died. And why did I receive two NON ALBINO purple/brown snails?? Most plants were packaged nice and looks healthy...there was one plant that I am unsure will survive because there just isnt much of it....very spindly

Purchase my items and next day received confirmation order received. Waited 6 days till I finally emailed them what happened to my order. Next day my order was processed and ready to be shipped. Following day my order was shipped. I did not get no apologies, discounts for future purchases or extra plant for the inconvenience of my delayed order. It does not anywhere in the website it takes over seven to prepare and process your order. The plants were in great condition but the service sucks.

The pond plants i ordered lost their leaves when planted. When unpacked the steps were black although the leaves were green most of the became unattached when planted. I planted the lillies in substract and added fertilizer tabs but I don't know it anything will grow.

The weather is very hot, but an item from my order came that was basically cooked. I have asked for refund or replacement.

When I received my order, well over half of the Hornwort was melting and/or browning. I was unable to save any of it. Luckily the Red Tiger Lotus was packaged in a separate bag and I was able to save that for my aquarium, but I had to toss out all 10 bundles of the Hornwort I purchased.