April CornellReviews of aprilcornell.com

I bought a tablecloth which looked like it had a very light background on the website. To my surprise, the tablecloth that I received was largely green. April Cornell charges $12 for returns unless IT determines that there was a quality problem. In this case it didn't. So I'm stuck paying $80 (including all of the shipping charges) to get my original $48 back. I'll never buy from them again!!!

I was very worried that I would not receive my orders as I did not receive any shipping or tracking info on my last 2 orders and I was very upset, however I finally received email confirmation the my orders shipped so I am relieved now.

I've been looking at April Cornell for a while now without ordering. Their stuff was very unique looking, but bit too "cutsy" and slightly out-of-date for me. Then l saw the "Artists Smock". It looked so perfect, just what l wanted for Fall and Winter. So l ordered it, and was really looking forward to getting it. It arrived on time, but I was quite disappointed. The fabric is so thin that you can see light through it. The sleeves are just a bit too short and that is unusual for me. For the price, l expected better. I did like the freebie shopping bag that was added to the order, that is cute. They included a 10% off my next purchase which has an expiry date of 9/2/23 . .today is 9/7/23, so it's useless and poor product control. From the comments on here, about the trouble with customer service etc. l won't bother returning it. I will roll up the sleeves and wear it open over a cami or t-shirt. But l had hoped for better quality material and a better fit. Just chalk it up to experience l guess

Sizing is super odd. I ordered two dresses and one didn’t fit so I returned it. I am easily a medium and sometimes a large. A small was huge. I had to get an XS in one dress and I only know that because the lady on the phone had the same measurements as me. My friend ordered me a dress as a gift and got a medium and it was too large. Then she got a small and it was too large. The shipping exchange took months! Then on the last try for an xs they never got back to her. Also the quality is so cheap. Walmart style cheap. It is so not worth the money.

I have been trying to reach customer service all day! No success. Have left several messages, none of which have been returned. Returned an item over 3 weeks ago. Was told last week it would take 2 weeks to process the return.Now at week 3+ and no refund and no answer at customer service. Do NOT recommend!

The sizes were way off on the dresses. I returned 2 dresses immediately and it has been a month since I returned them. Customer Service is horrible. They do not answer their phone and you cannot wait for a representative. It eventually forces you to leave a message. It took 5 days for a call back and then when I was speaking the phone disconnected and they didn't call back. Tried emailing and they said 3 weeks from receiving it. It has been over 3 weeks and after emailing again they said they were busy and it would be processed soon. I will not buy from them again. Don't do it...not worth it.

This is an update of the review below. I got an email from AC's customer service, saying that the company is unable to hold an order, ie, deliver it a little later. If that's indeed the case, why did AC not notify me? Why did AC ship (part of) my order, knowing I'd be away when it arrived?

I have bought from April Cornell many times and I find that they have been reliable throughout. Agreed that the sizing may be generous and that they could refresh their styles to be a tad more modern for the price. They tend to use quite a bit of "chemistry" in their fabrics that smell bad and are bad for people and the environment. I would give them 0 stars for not disclosing treatments for wrinkle free clothing. I react to that so yes, I have to return such items at my own cost. BUT, I have been successful at reaching their customer service and discussing this factor.