April CornellReviews of aprilcornell.com

I ordered one dress from April Cornell and it's not true to size. I ordered another dress from a different company that she makes for and it's true to size. You would think they both would be. I will not be purchasing from them again.

The dresses are often longer than they look in the catalog and online. The colors are different shades as well sometimes. Some clothing is made with gauze fabric which is usually an inexpensive fabric, but the price does not reflect this, although I hope the extra cost is going towards labor. LOVE all the lovely fabrics used otherwise and have found the customer service very attentive to my issues in the past.

I have bought from April Cornell many times and I find that they have been reliable throughout. Agreed that the sizing may be generous and that they could refresh their styles to be a tad more modern for the price. They tend to use quite a bit of "chemistry" in their fabrics that smell bad and are bad for people and the environment. I would give them 0 stars for not disclosing treatments for wrinkle free clothing. I react to that so yes, I have to return such items at my own cost. BUT, I have been successful at reaching their customer service and discussing this factor.

April Cornell is a reputable company. When you order something, it arrives at your destination. Quality is always as stated on their website. They have an excellent website, easy to navigate. I have ordered from them for years. There is only one downside and that is the cost of delivery to your home, it is pricy. Return shipping must be paid by the customer as well. Generally the cost of return shipping is so high, it isn't worth the effort. So if you miscalculate on sizing, you have to reorder (for which there is no shipping charge) and pay for the item twice. So that is an issue. Generally the sizing is generous. If you love this cottage core style of clothing, April Cornell works. A great deal of attention to details such as mother of pearl buttons, embroidery, gathers, lace, and other fashion touches that are rarely found in clothing today. Color blends are extraordinary and show a master artistic hand. These are not close fitting, body con type of garments. They are flowy, with ties at back to adjust the fit.

I live rural and do a lot of online shopping. I received excellent customer service here: I had emailed to cancel an order (I had ordered the wrong size) and it was taken care of within 24 hours. When I followed up with a phone call, someone actually answered the phone and was very friendly and professional. The quality of the two items I received is very good and both items fit according to their size chart (no exchanges necessary). I took a star off because shipping is expensive compared to other online merchants.