Rj J.
WARNING ⛔️ WARNING
Never buy from this terrible company. Getting it right one percent of the time doesn’t a legit company make so it def IS A SCAM unlike what one out of twenty reviewers claims because they happened to get what they ordered. I’d have to wonder how smart someone is to order after seeing all this but whatevs! Take your chances if you want but you have been warned. if you have found yourself here because you did buy from them and are wondering where your part is, be sure and contest the charge with your credit card company, complain to paypal for having their name on this wretched fraud of a company and contact the FTC and California ATTY gen. Ellya Ba sent a dirty used item to me (I didn’t really care bc I thought for sure they would as least send a working part and I needed my part) and then when the tech came by to install, we found that the dirty used item ALSO failed to work. When I called about it, she told me misinformation on the phone and sent me through all kinds of emails and hoops when I tried to rectify the situation by returning the dud for my money back. They also claimed to the doj in ca that I sent THEM the used old part and kept their “new” one 😆😆😆. Like all sociopaths they performed projection because I never GOT a new part. They have no serial number of the part on your receipt or purchase record and then lower themselves to claim you are the one screwing them over claiming you sent them a different part. I guess that is why people keep showing up here to complain, it can’t be them! If you were wary enough to come here before buying from them and choose to buy anyway be careful because they require you to return it in “original packaging” which for me was the item stuck into a gray plastic ups bag. Take photos of everything and film opening it in case you need to prove YOU aren’t a scammer 😂 You also can’t install or “try it” according to their “return policy”. Are you serious? So be careful to read everything. Even if it doesn’t work they want to charge a 12% “restocking fee”. They obvs want to claim whatever they send and we send back as a warranty claim after they skim the 12% and shipping off of us. Who would think they need to keep the gray plastic envelope for “warranty” for a year. You better!?. They cannot communicate worth a duck on phone or email either so expect that. They also kept demanding my appliance serial number which is how I guess they make their money, they return the broken used parts they send you back to manufacturer as a warranty and use your appliance number to certify that they aren’t scamming the manufacturer . Little do the manufacturing companies know....