Appliance Parts 4 All Com IncReviews of applianceparts4all.com

They're really interested in getting feedback, but not very interested in responding. My initial experience wasn't bad. They had the part I was looking for, and the price wasn't awful. They sent an email offering me a $5 rebate for my feedback. I followed the link they sent which was not an official request due feedback link, so TrustPilot marked my feedback as "unprompted." I email to request an official link, but all I got back after a week of waiting were several requests to post a review on Trust Pilot.

I do not like that the fact a part was in stock and I got half my order was very disappointing.

I ordered a part on a Saturday morning online. Within an hour I had decided I would no longer fix my washing machine because I discovered other problems with it. So I contacted Appliance4all by phone and told them I would like to cancel my order before it shipped. They said too late it's already shipped. I was told I could refuse delivery and I would have to pay a restocking fee. I was surprised that they could ship so fast on a Saturday morning. On Tuesday they sent an email saying the part had just shipped. So they lied about it shipping on Saturday. So then I was told in order to return the part they would need pictures of the part and of my washing machine. They also required my washing machine part number and serial number to be filled out on a form to be scanned back to them in order for me to return their part. Of course they wanted me to pay return shipping and restocking as well. Don't do business with this scam company. I will be making my horrible experience known everywhere I can.

I ordered a bottom rack for our dishwasher for a total of $120. When it came I realized I ordered the wrong part. It is very hard to figure out what part you need because it is a replacement part and their web site provides no detail or specs. Beware - they will not help you ship anything back. The cheapest shipping I found was - $120! I tried every shipping method available, even checking freight (they would not take it due to the size and weight requirements for freight). FedEx suggested the company issue me a shipping label, which I would have been happy to pay for. But they won't do it. Their suggestion is for me to try and sell it on eBay. Sadly I have already spent way too much of my time hauling the huge box all over town so it is going to the dump. I like to support smaller businesses but I'd suggest you your parts on Amazon. I certainly will from now on. At least they will pay for return shipping. I give it two stars because the part came quickly. Just make sure you call them to order anything and don't expect to have to return it.

Placed an order for a Bosch oven extension rack which indicated that there were many in stock. When two weeks went by and nothing I called and was told it was on back order and would be here in about 10 days and I would receive an email when it shipped. I did receive the email and it arrived a few days later. I discovered that I ordered the wrong part and they provided a return authorization. There will be a restocking charge and I am responsible for the shipment cost. I shipped the part and have UPS proof of receipt on 6/17/25 and to date no credit. I'll call on Monday and see what is going on. I did order the correct part, but from a different company and it arrived within a few days and I am happy with it. I have no reason to use this company in the future.

I ordered knobs for a range top and was charged on my credit card. 2 weeks passed and I had not heard from Appliance Parts 4 You. I reached back out to them after 2 weeks of order date and their reply was that they would contact me after they heard back from their supplier. But they still have my money. BTW. 4 range top knobs for approximately $150. Not the least expensive supplier on the web. If they would have communicated to me the time it would require to fill my order it would have been acceptable but there was no communication. I am giving this company 2 stars in the unlikely event that they are actually legit. My recommendation to Appliance Parts 4 You is to not charge a customer until the part has shipped.

Hard to find GE oven board was advertised as "in stock" on their website. Came to find out from them that the part is actually on backorder, and they promptly issued me a refund, although on the first call to this company earlier in the week, they had indicated that the part would ship in 2 days.

Not an online company I would business with again. Not responsive and easy to deal with. They end up being more expensive than other outlets. They don’t care about customers.